Interior Coach, Operations

Job Title: Interior Coach, Operations

Division: Distribution

Job Location: Newington, CT

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Purpose

The Operations Coach is responsible for leading daily production operations within assigned areas of the millwork facility: (Exterior, Interior, Shipping, Pre-Finish, and Receiving). This role drives safety, quality, delivery, and cost performance while developing high-performing teams. The Coach ensures optimal staffing, production efficiency, and continuous improvement while fostering a culture of accountability, engagement, and operational excellence.

Responsibilities & Essential Duties

• Demonstrate professionalism and a positive, team-focused attitude
• Manage labor and monitor processes to ensure productivity and accuracy
• Provide coverage for Team Leads or Team Members as needed
• Drive teams to meet daily production targets
• Monitor production rates and update hourly performance boards
• Ensure adherence to quality standards
• Adjust staffing and reallocate resources based on production needs
• Communicate with Coaches and Team Leads to align daily plans
• Assign and delegate tasks to maintain workflow and productivity
• Monitor performance and rebalance staffing as needed
• Enforce safety standards, including PPE and proper equipment use
• Troubleshoot production issues and resolve root causes
• Ensure equipment is operational; coordinate repairs as needed
• Complete production reporting and ensure accurate system entry (SAP)
• Operate equipment and maintain required certifications as needed
• Coordinate cross-training to support workforce flexibility
• Monitor team dynamics and address conflicts promptly
• Coordinate material setup for upcoming production
• Ensure accurate and timely attendance documentation

Essential Knowledge/Skills/Abilities

• Strong leadership and team development skills
• Ability to drive results in a fast-paced, high-volume environment
• Strong analytical, problem-solving, and decision-making skills
• Effective communication and interpersonal skills
• Ability to manage multiple priorities and adapt to changing demands
• Knowledge of the millwork industry
• Ability to collaborate with internal and external partners
• Demonstrates sound judgment and a results-driven, continuous improvement mindset
• Proficiency in computer systems and production tracking tools

Salary: $55,133.00-$73,511.00