Intern

Portnox
  • Austin, TX
  • Remote
    30+ days ago

    Job Description

    Intern

    Department: G&A

    Employment Type: Internship

    Location: Austin, TX

    Description

    We're looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It's ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.

    This is a mostly remote opportunity, with in-office days on Mondays.

    Key Responsibilities

    The intern will provide administrative and operational support across several areas, including:

    Human Resources

    • Assist with onboarding and offboarding processes
    • Maintain employee records and documentation
    • Support scheduling, training coordination, and general HR administrative tasks

    Channel Agreements & Partnerships

    • Help organize and track channel partner agreements
    • Assist with document management and version control
    • Support internal coordination related to partner communications

    Renewals & Contract Support

    • Track upcoming renewals and key dates
    • Assist with preparing renewal documentation
    • Update internal systems and reports related to renewals

    Customer Experience

    • Support customer communications and follow-ups
    • Assist with organizing feedback, tickets, or survey data
    • Help ensure customer records and processes are accurate and up to date

    General Administrative & Ad Hoc Support

    • Data entry and system updates across tools and platforms
    • Prepare spreadsheets, reports, and basic documentation
    • Support special projects and miscellaneous "odds and ends" as needed

    Skills, Knowledge, and Expertise

    • Currently enrolled in a college or university
    • Strong organizational skills and attention to detail
    • Comfortable working across multiple tasks and priorities
    • Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
    • Clear written and verbal communication skills
    • Reliable, proactive, and eager to learn

    Numbers & Facts

    LocationAustin, TX (
    Remote
    )

    Skills

    • Administrative Skillsunmatched
    • Channel Managementunmatched
    • Communication Skillsunmatched
    • Contract Approvalunmatched
    • Cross-Functionalunmatched
    • Customer Experienceunmatched
    • Customer Retention/Renewalunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Detail Orientedunmatched
    • Document Managementunmatched
    • Documentationunmatched
    • Human Resourcesunmatched
    • Information Technology & Information Systemsunmatched
    • Microsoft Officeunmatched
    • Multiplatform/Cross-Platformunmatched
    • Multitaskingunmatched
    • Onboardingunmatched
    • Operational Supportunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Software Administrationunmatched
    • Source Code/Configuration Management (SCM)unmatched
    • Spreadsheetsunmatched
    • Systems Maintenanceunmatched
    • Writing Skillsunmatched

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