Intern, Hotel Refurbishment and ADA

Job Description

The intern will support Holland America Line’s Hotel Refurbishment and ADA compliance program by assisting with project coordination, documentation management, and cross functional communication across active ship renovation initiatives. Their primary project work will center on helping organize refurbishment requirements, tracking Ada-related action items, preparing project briefs, and supporting the flow of information between shipboard teams, vendors, and shoreside stakeholders. They will contribute to major initiatives such as stateroom refresh programs, public space accessibility improvements, and long-term planning for fleetwide ADA enhancements. 

Throughout the internship, the intern will be embedded in the Hotel Refurbishment team’s daily operations, gaining hands-on experience in project planning, meeting facilitation, and workflow management. They will participate in weekly refurbishment and ADA coordination meetings, assist with preparing agendas and capturing decisions, maintain project trackers, and help ensure deliverables remain aligned with timelines and stakeholder expectations. Their responsibilities will include organizing documentation packages, supporting vendor communication, coordinating shipboard survey logistics, and contributing to process improvements that strengthen project execution and consistency across ship classes. 

By the end of the internship, the intern will have produced meaningful deliverables such as updated project trackers, consolidated ADA requirement summaries, organized documentation libraries, and a final presentation outlining their contributions to refurbishment planning and accessibility initiatives. Their work will directly support the company’s commitment to delivering high-quality guest experiences, meeting regulatory accessibility standards, and executing refurbishment projects efficiently and accurately. This internship provides a unique opportunity to gain practical project management experience within a complex maritime environment while influencing real improvements across the fleet. 

Essential Functions: 

• Maintain and update the Evolution Project ADA requirements tracker, action items, and project timelines. 
• Support coordination of ADA deliverables by organizing documentation, consolidating stakeholder inputs, and preparing project materials. 
• Participate in weekly refurbishment and ADA coordination meetings, capturing decisions and ensuring follow‑up actions are documented. 
• Collaborate with shipboard teams, vendors, and internal stakeholders to gather accessibility information and support project alignment. 
• Conduct research on accessibility standards, maritime ADA considerations, and best practices to strengthen project understanding. 
• Develop and deliver a final presentation summarizing internship contributions, findings, and recommendations. 

Qualifications: 

• Current undergraduate student pursuing a degree in business, project management, hospitality, operations, engineering or a related field. 

Preferred Qualifications: 

• Prior internship or project experience in operations, hospitality, accessibility, or project coordination. 

Knowledge, Skills, and Abilities: 

• Strong communication and organizational skills, with the ability to manage multiple tasks and follow structured workflows. 
• Proficiency with Microsoft Office tools, especially Excel, SharePoint, and Outlook. 
• Ability to work collaboratively in a team environment and engage with cross‑functional stakeholders. 
• Demonstrated interest in accessibility, compliance, or guest experience design. 

Summer 2027 Internship Program 

Are you ready to set sail on an exceptional career journey? Carnival Corporation’s North America Internship Program offers students the opportunity to contribute to meaningful work, build professional skills, and gain firsthand exposure to the cruise and travel industry. 

Each intern is hired into and works directly with one brand, department, and team while participating in a shared, location-based internship experience with interns from across Carnival Corporation’s North America brands. 

Program Details 

• Program Length: 10 weeks 
• Schedule:  Full-time, 40 hours per week 
• Work Arrangement: In-office 
• Compensation:  Competitive hourly wage provided 
• East Coast Cohort: June 1–August 5, 2027, based in Doral or Fort Lauderdale, Florida 
• West Coast Cohort: June 14–August 20, 2027, based in Seattle, Washington 

Candidates must be available for the full dates of the cohort associated with their internship location. Limited time away may be accommodated, but candidates should not anticipate missing more than two to three workdays. Any extended vacation or significant scheduling conflict should be discussed during the recruitment process. 

Your Internship Experience 

• Meaningful Work: Contribute to real projects and business priorities while gaining exposure to the day-to-day work of the assigned team. 
• Professional Development: Participate in structured learning opportunities designed to strengthen workplace, career, and leadership skills. 
• Mentorship and Support: Receive guidance, feedback, and support from leaders and professionals throughout the experience. 
• Networking:  Build relationships with fellow interns, employees, and leaders across participating brands and functions. 
• Cohort Experience: Participate in location-based programming and activities with interns from across Carnival Corporation. 
• Project Showcase: Present internship work, outcomes, and key learnings as part of a location-based showcase at the conclusion of the program. 

The internship program is designed to develop future talent and provide students with meaningful exposure to the organization. Strong performance may lead to consideration for future full-time, rotational, or other Emerging Talent opportunities based on business needs and available positions; however, participation does not guarantee future employment. 

This is a hybrid position, based in our Seattle office. Candidates must be comfortable coming into the office 4 days/week (currently Monday - Thursday) 

Base Hourly Range: $25 to $30. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely. 

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