Intern, Information Technology Operations Support, South Bend, IN (Summer 2027)

Position Summary

Intern working as a member of the Information Technology Team during the Summer 2027. IT Internships offer great work experience to compliment your classroom learning and career goals. Interns will gain hands-on experience in a variety of IT positions. They will shadow and learn from IT team members on various roles and responsibilities. IT interns work closely with IT staff in the following areas: Project Management, Helpdesk Support, VOIP and Networking.

Essential Requirements

Requirements will depend on the internship area of expertise.

• Assist with basic end-user support.
• Assist with help desk calls, scheduling, and entering tickets.
• Assist/support/configure hardware and software.
• Assist with software installation.
• Create and update technical documentation.
• Assist with basic network and VoIP.
• Assist with Office 365 applications.
• Help with project planning and requirements gathering.
• Help with IT inventory tracking.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.

Internship Basics

• 10-to-12-week summer duration desired, flexible start and end dates.
• 40-hour anticipated work week, Monday through Friday.
• On-Site in South Bend, IN.
• Paid opportunity.
• Program Activities: Orientation Kick-off and networking opportunities with other Interns, Colleagues and Senior Management.

Intern Program Activities (anticipated, subject to change)

• Orientation Kickoff.
• Networking opportunities to connect you with other Interns, Colleagues and Senior Management.

Experience/Skills

• High School Diploma/GED required.
• Pursuing bachelor's degree in Information Technology desired.
• Pursuing a career in banking.
• Proficiency in MS Office software (Excel, Word) is essential.
• Good organizational skills.
• Analytical and problem-solving skills with attention to detail.
• Able to prioritize workload and manage multiple competing tasks and demands.
• Ability to meet deadlines.
• Good written and verbal communication skills.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.