Intern - Optics Customer Success

Keysight Technologies Inc
  • Pasadena, CA
    1 day ago

    Job Description

    Overview

    Put your optics coursework into practice this summer. Join the Customer Success team in Keysight's Optical Design Engineering (ODE) group and create resources that help customers design and analyze optical systems using CODE V, LightTools, LucidShape, RSoft Photonic Device Tools, or ImSym - Imaging System Simulator. As a Technical Intern, you'll turn technical ideas into useful content-and see how your work can make our software easier to learn and use.

    You'll learn from mentors, work alongside industry professionals, and build your optical engineering and communication skills through hands-on projects. Along the way, you'll contribute tutorials, example models, and support resources that customers can put to use.

    This is a full-time, three-month internship (40 hours per week), with a start date as early as May 2027. The internship can be remote.

    Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

    Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

    Responsibilities

    What you'll work on:

    Help turn optical engineering know-how into practical resources for customers. Your projects will include:

    • Creating Knowledge Articles, training tutorials, and learning materials that make technical concepts easier to understand
    • Building example models and technical examples that help customers put concepts into practice
    • Exploring how AI-driven workflows and reusable skills could help us create content more efficiently and share technical knowledge more effectively, where appropriate
    • Improving existing support materials and libraries to keep customer resources useful and up to date

    Qualifications

    What you'll bring:

    • At least one semester of academic or professional experience modeling, analyzing, and designing optical systems using commercial design software
    • At least one semester of experience with CODE V, LightTools, LucidShape, or RSoft Photonic Device Tools
    • A solid understanding of optical science fundamentals
    • Excellent written and verbal communication skills
    • Ability to explain technical information clearly to colleagues and customers
    • Ability to manage multiple projects and work both independently and as part of a team
    • Currently pursuing a bachelor's, master's, or doctoral degree in Optics, Optical Sciences, or a related technical discipline

    Helpful extras-not requirements. Experience in any of these areas is a plus:

    • Writing CODE V Macro-PLUS macros
    • Writing LightTools COM macros
    • MATLAB or Python
    • Video production
    • Microsoft COM programming
    • Microsoft Visual Studio
    • Other procedural or object-oriented programming languages

    The level of role will be based on applicable experience, education and skills; most offers will be between the minimum and midpoint of the salary range listed below.

    California, Pasadena, Sacramento Pay Range MIN $37.10 to MAX $39.95

    California, Santa Clara Pay Range MIN $40.71 to MAX $43.84

    Massachusetts Pay Range MIN $37.10 to MAX $39.95

    Note, for other locations, pay ranges vary by region.

    Careers Privacy StatementKeysight is an Equal Opportunity Employer.

    Numbers & Facts

    LocationPasadena, CA

    Skills

    • Aerospace and Defenseunmatched
    • Artificial Intelligence (AI)unmatched
    • Communication Skillsunmatched
    • Computer Programmingunmatched
    • Content Developmentunmatched
    • Customer Support/Serviceunmatched
    • Electronic Designunmatched
    • MATLABunmatched
    • Manufacturingunmatched
    • Mentoringunmatched
    • Microsoft COM (Component Object Model)unmatched
    • Microsoft Visual Studiounmatched
    • Multitaskingunmatched
    • Object Oriented Programming (OOP) Languagesunmatched
    • Optical Engineeringunmatched
    • Opticsunmatched
    • Photonicsunmatched
    • Presentation/Verbal Skillsunmatched
    • Project/Program Managementunmatched
    • Prototypingunmatched
    • Python Programming/Scripting Languageunmatched
    • Semiconductorsunmatched
    • Simulationunmatched
    • Software Designunmatched
    • Systems Analysisunmatched
    • Technical Deliveryunmatched
    • Technical Supportunmatched
    • Technical/Engineering Designunmatched
    • Testingunmatched
    • Video Productionunmatched
    • Writing Skillsunmatched

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