INTERNAL AFFAIRS MANAGER

Position Number: 22087257

County: Pulaski & Jefferson

Posting End Date: 10/30/2026

Anticipated Starting Salary: $67,675.09

Location: DOC Headquarters (Primary) - North Little Rock & DOC Central Office - Pine Bluff

Preferred Qualifications:

• Experience conducting or overseeing investigations involving employee misconduct, contraband, use of force, offender abuse, or other sensitive incidents within a correctional or public safety setting.
• Experience supervising investigators, assigning cases, monitoring deadlines, and coaching staff on investigative techniques and documentation.
• Experience testifying in administrative hearings, disciplinary proceedings or court.
• Demonstrated experience reviewing investigative reports for accuracy, completeness, impartiality, supporting evidence, and consistency with applicable policies.
• Experience working joint investigations with outside law enforcement agencies and prosecutors.

The mission of the Department of Corrections is to be a public safety resource for Arkansas families by providing professional management solutions and evidence-based rehabilitative initiatives for offenders.

All DOC positions are designated as Safety Sensitive Positions and are subject to random drug testing pursuant to the Secretarial Directive governing Personnel Drug Testing. Medical marijuana usage, as defined in Amendment 93 of the Arkansas Constitution, prohibits Personnel in a Safety-Sensitive Position from the use of medical marijuana even if they are qualifying patient under the amendment and/or hold a registry identification card. Department Personnel are prohibited from the use or possession of a medicinal marijuana card pursuant to this policy and state law.

Position Information

Job Series: Internal Affairs - Competitive

Classification: Internal Affairs Manager

Class Code: SIA20C

Pay Grade: LES05

Salary Range: $67,675 - $100,159

Job Summary

The Internal Affairs Manager is responsible for overseeing and conducting investigations into allegations of misconduct, corruption, or policy violations within the agency. This role ensures accountability, integrity, and transparency in law enforcement operations and government practices.

Primary Responsibilities

Conduct, oversee, and review internal investigations into alleged misconduct, including excessive force, ethical violations, and other infractions. Gather and analyze evidence, interview witnesses, and compile reports for review by senior leadership. Ensure compliance with state laws, agency policies, and professional standards in all investigations. Collaborate with legal teams, law enforcement agencies, and oversight boards when necessary. Maintain confidentiality of sensitive investigations and protect whistleblower identities. Review, recommend, and update policies and procedures related to internal investigations and disciplinary actions. Advise leadership on best practices for ethical conduct, transparency, and accountability. Develop strategies to mitigate risks and prevent misconduct within the agency. Provide guidance and training to officers and staff on ethical standards, policy compliance, and professional conduct. Supervise and mentor internal affairs investigators and support personnel. Prepare detailed reports, summaries, and recommendations on investigation findings for agency leadership. Track and analyze trends in misconduct complaints to identify systemic issues and recommend improvements. Testify in administrative hearings, disciplinary proceedings, or court cases when necessary.

Knowledge and Skills

Strong ability to conduct thorough investigations, assess credibility, and analyze findings objectively. Proficiency in evidence collection, forensic analysis, and legal documentation. Knowledge of criminal law, administrative procedures, and internal disciplinary processes. Ability to maintain impartiality and fairness in high-stakes investigations. Commitment to upholding confidentiality and protecting sensitive information. Strong ethical decision-making skills and ability to resist external pressures. Effective in leading teams, managing cases, and coordinating with senior leadership. Excellent verbal and written communication skills, including report writing and public speaking. Strong interpersonal and conflict resolution skills, with the ability to navigate sensitive situations. Ability to manage multiple complex cases simultaneously while meeting deadlines. Strong documentation and record-keeping skills to ensure accurate case tracking.

Minimum Qualifications

At least five years of experience in law enforcement, investigations, or compliance, including at least two years in a leadership capacity.

Licensure/Certifications

Must be Certified Law Enforcement Officer in the State of Arkansas. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.