Internal Communications Specialist

Position Summary

The Internal Communications Specialist helps Loffler employees stay informed, connected, and engaged. This role develops employee communications, supports leadership messaging, coordinates engagement initiatives, and creates content that celebrates our people and culture.

Working closely with Marketing, Human Resources, Corporate Administration, and leadership, this person brings consistency to internal communications across locations and helps employees understand company updates, priorities, and opportunities to get involved.

Roles & Responsibilities

Internal Communications & Content

• Manage an internal communications calendar to ensure timely, consistent messaging across departments and locations.
• Create and distribute employee newsletters, announcements, leadership updates, customer success stories, and recognition content to support employee engagement.
• Maintain and improve content on Loffler Link, helping employees easily find current information and resources.
• Partner with Human Resources to communicate benefits, surveys, employee programs, and other organizational updates.
• Coordinate content for quarterly business updates, annual reports, and company meetings.
• Monitor designated communications inboxes, respond to inquiries, and coordinate follow-up with the appropriate teams.
• Support alignment of internal communications across Loffler and Fisher's while maintaining relevant local content.

Employee Engagement & Company Culture

• Coordinate communications for employee recognition programs, birthdays, work anniversaries, Living the Mission stories, and other culture initiatives in partnership with Human Resources.
• Collaborate with internal leaders and their teams to plan, promote, and support employee events and activities.
• Develop event communications, invitations, reminders, presentations, and follow-up content.
• Gather employee stories and feedback to identify opportunities to strengthen connections and participation across locations.
• Contribute proactive ideas that improve the employee experience and celebrate company culture.

Creative & Leadership Communications Support

• Write, edit, and format clear, approachable communications that reflect Loffler's voice and values.
• Support leadership presentations, talking points, and materials for company meetings and corporate initiatives.
• Capture and create photo and video content highlighting employees, company events, and engagement activities.
• Develop graphics, short videos, and other communication materials using established brand guidelines.
• Partner with Marketing and Human Resources to adapt relevant employee and culture stories for social media and recruiting communications.

Project Coordination & Process Improvement

• Coordinate communication plans, timelines, approvals, content development, and employee updates for cross-functional and corporate projects.
• Establish and improve processes for submitting, reviewing, and distributing internal communications using templates, automation, and streamlined workflows.
• Track communication reach, employee participation, and feedback to identify opportunities for continuous improvement.

Qualifications

Education & Experience

• Bachelor's degree in communications, marketing, public relations, or a related field preferred, or equivalent work experience.
• Three or more years of experience in internal communications, employee engagement, marketing communications, or a related role.
• Experience developing employee-facing content and coordinating projects across departments.
• Experience supporting leadership communications and communicating across multiple locations preferred.

Skills & Abilities

• Strong writing, editing, and verbal communication skills.
• Excellent organization, attention to detail, and project coordination.
• Ability to turn complex information into clear, useful employee communications.
• Strong relationship-building skills and an approachable, collaborative style.
• Sound judgment and discretion when handling confidential information.
• Proficiency with Microsoft 365, including PowerPoint and SharePoint.
• Experience with Canva or similar creative tools; basic photography and video skills preferred.
• Ability to manage competing priorities, gather input, and keep projects moving.
• A proactive, creative mindset and enthusiasm for strengthening employee connection and company culture.

Supervisory Responsibilities:

• This position does not have any supervisory responsibilities.

The posted range for this position represents a good faith estimate of the minimum and maximum starting compensation for this role. In addition to the base salary, we offer a comprehensive benefits package that includes health and dental insurance, retirement plans, and paid time off.

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually minimal.

• Minimum of three days per week in office.

• High energy position dealing with internal and external customers.

• Heavy keyboard/PC use.

• Ability to lift up to 50 pounds.

• Employee is regularly required to stand/sit for extended periods of time.

For information on the physical demands of this job, see Human Resources.

Loffler Core Values

What Defines our Culture.

• Positive attitude: Be part of the solution. Put extra effort in all you do. Everything you do matters. Be a team player.

• Integrity: Deliver on commitments. Do what is right. Live the mission. Be honest.

• Innovation: Welcome new ideas. Work smarter. Be a visionary.

• Customer first focus: Delight our clients. Bring value every day. Exceed expectations. Always do a good job.

• Professionalism: Commit to excellence. Learn and improve. Looks and words matter. Best in industry; field expert.

• Drive for results: Performance-orientated. Hard-working. Refuse to lose. Be accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.