Internal Controls Consulting, Experienced

Your Role

The Internal Controls Advisory Services team provides objective consulting and advisory services designed to add value and assist management with establishing and maintaining an effective system of internal controls. The team helps Blue Shield of California accomplish its objectives through a systematic, disciplined approach to evaluating and improving risk management and control processes. The Internal Controls, Experienced position will report to the Principal, Internal Controls Advisory Services and will work under the guidance of senior team members to support internal controls assessments, advisory engagements, and remediation activities.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires a minimum of 3 years of prior relevant experience in internal audit, internal controls, risk advisory, compliance, SOX, or a related field
• Working knowledge of internal controls, risk assessment, process documentation, and control testing
• Ability to analyze information, identify issues, and communicate observations clearly and professionally
• Strong organization and attention to detail, with the ability to manage multiple assignments and meet deadlines
• Ability to collaborate effectively with team members and business partners in a dynamic, hybrid environment
• Proficiency with Microsoft Excel, Word, and PowerPoint
• CPA, CIA, CISA, or progress toward a relevant certification preferred
• Experience in the health insurance or healthcare industry preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week. Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Your Work

In this role, you will:

• Demonstrate professionalism, objectivity, and integrity in completing assigned work, and escalate issues to senior team members as appropriate
• Support assigned phases of healthcare operational process assessments under the direction of the Principal, including planning support, walkthroughs, fieldwork, control testing, and finding validation
• Execute and document control testing using established test procedures and the COSO framework, and help document various documents such as process flows, risk and control matrices (RCMs)
• Review policies, procedures, and supporting evidence against established requirements, and raise potential gaps or improvement opportunities to the engagement team
• Assist in identifying root causes of findings and drafting recommendations for review by senior team members
• Prepare accurate, well-organized workpapers, status trackers, and draft deliverables in line with team standards
• Request and track documentation from process owners, and follow up on open items to keep assigned work on schedule
• Assist with internal and external audit requests by gathering supporting documentation and tracking responses
• Track remediation activities and review supporting evidence for completed corrective actions, escalating delays or concerns to senior team members
• Coordinate meetings with business partners and stakeholders, including scheduling, preparing supporting materials, tracking follow-up items, and facilitating timely completion of requested activities.
• Gather, organize, and validate data and information used in executive and leadership reporting, working with appropriate stakeholders to resolve questions, discrepancies, and incomplete information.
• Reconcile supporting details and data across source information, status trackers, and reporting materials to help ensure executive reporting is accurate, complete, and consistent.
• Assist in preparing recurring and ad hoc executive reporting by consolidating updates, validating supporting information, and maintaining reporting documentation.
• Participate in internal controls training, knowledge sharing, special projects, and team initiatives as assigned

Your Work

In this role, you will:

• Demonstrate professionalism, objectivity, and integrity in completing assigned work, and escalate issues to senior team members as appropriate
• Support assigned phases of healthcare operational process assessments under the direction of the Principal, including planning support, walkthroughs, fieldwork, control testing, and finding validation
• Execute and document control testing using established test procedures and the COSO framework, and help document various documents such as process flows, risk and control matrices (RCMs)
• Review policies, procedures, and supporting evidence against established requirements, and raise potential gaps or improvement opportunities to the engagement team
• Assist in identifying root causes of findings and drafting recommendations for review by senior team members
• Prepare accurate, well-organized workpapers, status trackers, and draft deliverables in line with team standards
• Request and track documentation from process owners, and follow up on open items to keep assigned work on schedule
• Assist with internal and external audit requests by gathering supporting documentation and tracking responses
• Track remediation activities and review supporting evidence for completed corrective actions, escalating delays or concerns to senior team members
• Coordinate meetings with business partners and stakeholders, including scheduling, preparing supporting materials, tracking follow-up items, and facilitating timely completion of requested activities.
• Gather, organize, and validate data and information used in executive and leadership reporting, working with appropriate stakeholders to resolve questions, discrepancies, and incomplete information.
• Reconcile supporting details and data across source information, status trackers, and reporting materials to help ensure executive reporting is accurate, complete, and consistent.
• Assist in preparing recurring and ad hoc executive reporting by consolidating updates, validating supporting information, and maintaining reporting documentation.
• Participate in internal controls training, knowledge sharing, special projects, and team initiatives as assigned