Internal Medicine Residency Program Coordinator

The Internal Medicine Residency Program Coordinator manages all aspects of the resident recruitment and selection process, manages all day-to-day operational aspects for the designated residency program, which includes residency and fellowship programs that fall under the department of Internal Medicine and participates in long-range planning and development of the program, financial analysis, manages resident admissions and onboarding activities, provides analytical and programmatic support to the Program Director (s), and serves as a resource to residents in matters such as establishing library privileges, coordinating employment and benefits matters with SOM Human Resources, and other administrative duties as assigned. The primary location is in San Bernardino, 1890 N. Waterman Ave, San Bernardino, CA 92404; however, may work out of the UCR campus office on a regular basis as well. The employment classification for this position is limited at 50% FTE. This appointment has a definite term that will begin on the date of hire and end on June 30, 2027. The appointment will automatically terminate on June 30, 2027, unless it is renewed and extended prior to that date. The full hourly pay range for the Internal Medicine Residency Program Coordinator is $31.16 - $47.39 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.\n \nServes as point person for learners, which may include prospective health professions education program candidates; current health professions education learners; and all other stakeholders. Answers questions and disseminates program information. Assists health professions education learners with all program-related issues and questions. - Serve as primary resource to residents, faculty and staff on UCR Residency Program matters. Develop evaluation systems for resident's progress including rotation reports, and assessment by advisor/s. Develop and manage information systems, including a Resident Information System and other supporting systems. Serve as informal advisor to residents on academic and personnel matters.Assists program management with operational components specific to the employment of learners which may include human resources onboarding; appointment paperwork; credentialing; managing training grants; payroll management (FTE tracking); benefits and leave advising; and Medicare reimbursement reporting. - Oversee the application process and maintain database. Coordinate offer and acceptance activity including application review (screening and data and statistics preparation for selection committee), record keeping, decisions and formal offer completion processes. Coordinate recruitment visits. Oversee and authorize all recruitment expenses. Assign charges to designated accounts based on account budgets and fund commitments.Assists with logistics and coordination for program social events and/or educational activities, which may include recruitment; orientation; graduation; conferences; and simulation and/or other assessment activities. - Manage all aspects of resident recruitment. This includes the following: Represent and market the program to potential applicants, other institutions and agencies. This requires thorough knowledge about program requirements, procedures and policies, in addition to being knowledgeable about UCR and the SOM. Develop, edit, enhance and maintain program website and information and oversee production of all publications, including writing, editing, and updating publications.Ensures administrative, financial and other program operations are compliant with accreditation standards, University policy, and other regulatory requirements. Prepares reports and follows up as necessary. - Develop and implement methods and procedures for management of the program. Review and streamline existing administrative processes, as needed. Facilitate and implement program changes. Advise the Director and program committees on University, SOM and GME policies, requirements, procedures, and deadlines. Implement approved policy changes and recommendations and ensure policy compliance. Determine agenda items and appropriate issues for meetings based on programmatic needs.Maintains program files and data, which may include individual learner files as well as program accreditation documentation in accordance with relevant regulatory and University policies.At the direction of program faculty and leadership, creates learner assessment documentation, including assessment tools and assessment strategies/timelines. Generates regular reports of individual and aggregate learner progress and assessment. - Provide support to various GME committees. Compile information and statistics for committee meetings. Make recommendations to the committee. Make presentations to committees and residents regarding program requirements, administrative protocol, etc.. Disseminate information such as policy changes to appropriate personnel.Assists in projecting costs, monitoring budgets, and financial tracking for health professions education programs and related activities. May process and tracks learner reimbursements. Assists program management with financial tasks related to the program.Fosters an environment of collaboration between various health professions education specialties and programs. Participates in program and/or departmental work groups, teams, task forces and committees to support ongoing health professions education program functions.Assists with a variety of projects to provide solutions to improve educational or administrative operations. May work with others to achieve project objectives.At the direction of program faculty and leadership, creates program and curricular evaluation documentation, including evaluation tools and strategies/timelines. Generates regular evaluation reports.\n \nAbility to speak in public and present to various groups.Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners.Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars/schedules requires extremely well organized and detail oriented precision.Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program.Ability to work independently and follow through on assignments with general supervision.Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues.Ability to maintain workflow with changing priorities, frequent interruptions and stressful situations while working with a positive attitude.Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems.Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry.Ability to maintain confidentiality of extremely sensitive and confidential patient and employee information.Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner.Knowledge and experience working with UC or UCR policies, procedures and business systems.\n \nAbility to speak in public and present to various groups. Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners. Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars/schedules requires extremely well organized and detail oriented precision. Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. Ability to work independently and follow through on assignments with general supervision. Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues. Ability to maintain workflow with changing priorities, frequent interruptions and stressful situations while working with a positive attitude. Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. Ability to maintain confidentiality of extremely sensitive and confidential patient and employee information. Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner.Knowledge and experience working with UC or UCR policies, procedures and business systems.