International Logistics Manager
Company:Jetro / Restaurant Depot
Location:1710 Whitestone Expwy, Whitestone, NY 11357
Job Type:Full-time
Sector:Logistics
Compensation:$90000.00 - $120000.00 a year
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Restaurant Depot is the nation's leading members-only, wholesale cash-and-carry supplier serving independent restaurants, caterers, delis, convenience stores, & other food service businesses across 165+ locations in 35 states. Our facilities handle high-volume distribution of food, beverage, & equipment products to support the operational needs of small businesses. We are committed to efficiency, accuracy, & operational excellence across our supply chain. As we continue to grow, we are seeking an experienced International Logistics Manager to oversee global transportation operations, optimize freight costs, & ensure efficient product movement across our international supply network.
Position Summary
The International Logistics Manager is responsible for managing international transportation operations, including ocean freight, drayage, customs clearance, & domestic delivery of imported food & non-food products. This role oversees carrier relationships, freight optimization, import compliance, & logistics performance to ensure timely, cost-effective product movement across the organization.
The ideal candidate is analytical, results-driven, & experienced in international logistics, carrier negotiations, & import regulations. This individual should be comfortable managing complex transportation networks, identifying cost-saving opportunities, & collaborating with suppliers, service providers, & internal teams to improve supply chain efficiency.
Key Responsibilities
International Transportation & Operations
- Manage international transportation activities, including ocean freight, drayage, customs clearance, & domestic delivery
- Coordinate with international suppliers, freight forwarders, customs brokers, carriers, & internal teams to ensure timely product movement
- Monitor shipment activity, resolve transportation issues, & minimize delays, detention, demurrage, & accessorial charges
- Optimize transportation processes, shipment visibility, & delivery performance
- Develop contingency plans to minimize disruptions caused by port congestion, transportation delays, & supply chain interruptions
Carrier Management & Freight Optimization
- Manage relationships with ocean carriers, freight forwarders, customs brokers, & drayage providers
- Negotiate freight rates, service agreements, & transportation terms to achieve competitive pricing & reliable service
- Monitor carrier performance through established KPIs, including transit times, on-time delivery, & service reliability
- Analyze freight expenses, landed costs, & transportation trends to identify cost-saving opportunities
- Conduct freight benchmarking & market analysis to support transportation strategies & vendor negotiations
- Partner with Procurement & Buying teams to evaluate freight costs for new import vendors & optimize inbound transportation
Import Compliance & Risk Management
- Ensure compliance with applicable U.S. Customs, FDA, USDA, FSMA, FSVP, & international trade requirements
- Coordinate customs documentation, tariff classifications, import audits, & regulatory compliance processes
- Support first-sale programs, duty recovery initiatives, & opportunities to reduce import-related costs
- Monitor changes in tariffs, duties, sanctions, & trade regulations to assess operational & financial impacts
- Identify compliance risks & collaborate with internal teams & service providers to implement corrective actions
Reporting & Cross-Functional Collaboration
- Develop & maintain reports on freight costs, cost per container, carrier performance, & transportation KPIs
- Analyze logistics data to identify trends, operational inefficiencies, & opportunities for improvement
- Evaluate transportation costs by origin, destination, carrier, & transportation mode to support strategic decisions
- Collaborate with Procurement, Buying, Distribution, Finance, & Operations to improve supply chain performance
- Recommend process improvements, technology enhancements, & cost-saving initiatives to support operational efficiency
Qualifications
- Bachelor's degree in Supply Chain Management, Business, Logistics, Engineering, or related field preferred
- Minimum 3-5 years of experience in international logistics, import transportation, or global supply chain management
- Experience managing ocean freight, drayage, freight forwarders, customs brokers, & international transportation providers
- Working knowledge of U.S. Customs regulations, FDA, USDA, FSMA, FSVP, tariff classifications, & import compliance requirements
- Strong carrier negotiation, vendor management, & relationship-building skills
- Advanced proficiency in Microsoft Excel & experience with transportation management or ERP systems
- Strong analytical, organizational, & problem-solving skills
- Excellent written & verbal communication skills
- Ability to manage multiple priorities & work effectively across departments
Preferred Qualifications
- Experience managing international transportation for food & non-food products
- Experience with freight benchmarking, landed cost analysis, & transportation cost optimization
- Familiarity with first-sale programs, duty recovery, & customs audit processes
- Experience developing logistics dashboards, performance reports, & transportation KPIs
- Experience in wholesale distribution, foodservice, retail, or other high-volume supply chain environments
- Experience supporting global sourcing & international vendor relationships
Compensation & Benefits
- Competitive salary commensurate with experience
- Medical, Dental & Vision Insurance Coverage
- 401(k) Retirement Plan with Employer Match
- Paid Time Off (PTO) in accordance with company policy
- Six (6) Paid Company Holidays
- Tuition Reimbursement Program, subject to eligibility & plan guidelines
- Additional Voluntary Supplemental Benefits, which may include life insurance, disability coverage, employee assistance programs, & other optional benefits
- Competitive & Comprehensive Benefits Package Designed to Support You & Your Family
For more information or to be considered, please contact Samantha England at SEngland@JetroRD.com.