International Student Support Specialist

International Student Support Specialist

Salary

$59,760.00 - $78,504.00 Annually

Location

Everett Community College

Job Type

Classified

Division

Global Engagement & Social Justice

Department

International Education

Opening Date

10/19/2026

Closing Date

11/30/2026 11:59 PM Pacific

Bargaining Unit

WFSE

First review date (applicant screening begins):

11/02/2026

• Description
• Benefits

We are committed to hiring, developing, retaining, and promoting individuals who exemplify the mission, vision, and core values of our institution and possess the skills and experience to meet the needs of our students.

Overview

SUMMARY:

The International Student Support Specialist helps international students navigate College services and maintain their immigration status. As a Designated School Official (DSO), the position provides immigration advising and coordinates services that support student success, retention, and participation in short-term international programs.

TITLE: International Student Support Specialist

CLASSIFICATION: Program Specialist 3

SALARY: Range 53

WORKLOAD: Full-time, 1.0 FTE; 40 hours/week

SCHEDULE: Weekdays, day shift, with occasional evenings and weekends

UNION: WFSE

DEPARTMENT: Global Engagement

REPORTS TO: Director of Global Engagement

POSITION NUMBER: 00012102

This position may be eligible for hybrid work, per Everett Community College's Telework Policy

Duties & Responsibilities

Immigration Compliance

• Maintain accurate Student and Exchange Visitor Information System (SEVIS) records and complete registration and reporting by federal deadlines.
• Verify required credit loads and in-person enrollment each quarter for F-1 compliance.
• Advise students on F-1 status, enrollment requirements, travel, transfers, and practical training.
• Issue and update Forms I-20 and process travel endorsements and employment recommendations within DSO authority.
• Maintain immigration compliance procedures and resolve SEVIS issues with the principal DSO.
• Support school certification, recertification, and Form I-17 updates with the principal DSO.

Student Services

• Monitor academic progress and coordinate referrals and follow-up with faculty advisors and campus services.
• Support short-term program participants with arrival, enrollment, and access to campus services.
• Coordinate housing assistance and student concerns with Student Housing.
• Coordinate orientations, workshops, tours, and student activities with campus partners.
• Transport students for program activities and outings using College vehicles.

Program Operations

• Coordinate tuition, scholarship, and grant payment follow-up and resolve account issues.
• Coordinate mandatory health insurance enrollment and billing, and help students access coverage information and claims assistance.
• Maintain accurate, confidential student advising records.
• Prepare enrollment, graduation, and completion reports, annual surveys, and departmental reports.
• Maintain accurate, accessible electronic forms and website content and coordinate related workflow improvements.

General Duties

• Support the goals and operations of the department, division, and College.
• Perform other duties as assigned to support departmental operations and campus needs.

Qualifications

Required Education and Experience (or equivalent combination of):

• Bachelor's degree in a relevant field.
• Three (3) years of progressively responsible experience in student services, advising, admissions, enrollment, or related program support.
• U.S. citizenship or lawful permanent resident status, as required to serve as a Designated School Official.
• Valid driver's license and eligibility to operate College vehicles.

Required Knowledge, Skills, and Abilities:

• Knowledge of student services, enrollment, advising, and student records.
• Skilled in maintaining accurate records and preparing reports using digital systems and electronic forms.
• Skilled in organizing work and managing multiple responsibilities and deadlines.
• Ability to communicate effectively, solve problems, and collaborate with students and colleagues from diverse backgrounds.
• Ability to interpret and apply policies and regulatory requirements.
• Ability to protect confidential information and exercise sound judgment.

Preferred

• Experience serving as a Designated School Official, managing SEVIS records, or providing F-1 immigration advising.
• Experience using student information or early alert systems, such as ctcLink or Starfish.

Additional Information

Physical Requirements

Everett Community College follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment, including computers and telecommunication devices.
• Ability to observe, analyze, and interpret data from various sources.
• Ability to prepare and present detailed reports, both in written and audible formats.
• Ability to exchange information with others.
• Ability to sit or stand for extended periods while performing routine tasks.
• Ability to lift and carry objects weighing up to 25 pounds.
• Ability to navigate the environments, conditions, and hazards typical of this role.

Terms of Employment

• Overtime eligible - FLSA non-exempt
• Position is subject to Everett Community College policies and procedures.
• Performance will be evaluated after a six (6) month probationary period and annually.

Notice to Applicants

This position is not eligible for an employment visa sponsorship. Applicants must be authorized to work in the United States for any employer.

Background Check

Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Drug-Free Campus

In compliance with federal and state regulations, EvCC is committed to a safe and drug-free campus. Employees are required to comply with EvCC's policy prohibiting illegal drug use or activity, including notification of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety.

The complete policy is available at the EvCC Policies page. If you would like a printed copy of the policy, or if you have any questions, please contact the Human Resources Department at 425-388-9229.

Safety and Security

EvCC strives to be a safe, secure and prepared campus for our students, staff and community. Detailed information regarding campus security, crime statistics for the most recent three year period, and other information is available on the Campus Safety, Security and Emergency Management page. This information is required by law and is provided by the EvCC Security Department. If you would like a printed copy of this information, you may contact the Security Department at (425) 388-9990.

Reasonable Accommodations and Non-Discrimination

Reasonable accommodation is provided in all aspects of employment, including the application process, consistent with the Americans with Disabilities Act and state law. To request a reasonable accommodation, please contact Human Resources at hr@everettcc.edu or 425-388-9229. For more information see: EvCC3020: Americans with Disabilities Act policy

Everett Community College does not discriminate based on, but not limited to, race, color, national origin, citizenship, ethnicity, language, culture, age, sex, gender identity or expression, sexual orientation, pregnancy or parental status, marital status, actual or perceived disability, use of service animal, economic status, military or veteran status, spirituality or religion, or genetic information in its programs, activities, or employment.

Contact the following people with inquiries or complaints regarding discrimination, Title IX compliance, or Americans with Disabilities Act compliance:

Equal Opportunity Director: EqualOpportunity@everettcc.edu, 425-388-9271;

ADA Coordinator: ADACoordinator@everettcc.edu, 425-388-9232;

Title IX Coordinator: TitleIXCoordinator@everettcc.edu, 425-388-9271.

HR offices are located in Olympus Hall 111, 2000 Tower St. Everett, WA 98201.

For more information, visit the Equal Opportunity and Title IX website.

We offer a complete benefits package to full-time employees, including: health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees may be eligible for benefits, depending on employee type and hours worked.

To learn more, visit our Benefits Page.

Employer Everett Community College

Address 2000 Tower Street

Everett, Washington, 98201

Phone 425-388-9229

Website https://www.everettcc.edu/