Internet Sales Rep

Graff Auto Campus | Internet Sales Representative (Centralized BDC)

Build Your Career, Not Just Another Job

Are you a strong communicator who's comfortable with technology and loves connecting with people? Join the centralized Business Development Center at Graff Auto Campus, serving all five dealerships in Northwest Indiana (Chevrolet, Ford, Kia, Toyota, and GMC), and be part of a family-owned group with more than 111 years of history.

What You'll Learn

• Communication and relationship building by phone, text, email, video, and chat
• CRM management and digital customer engagement
• The full vehicle-buying process, including inventory, specials, and financing
• Business development and appointment setting
• Customer experience excellence

What We Offer

• Competitive base pay plus performance bonuses
• Full benefits package, including health, dental, vision, and 401(k)
• Paid training, mentorship, and coaching
• Recognition for your wins in a supportive, team-oriented culture
• A clear career path: Internet Sales Rep Sales Consultant Team Lead / Internet Manager Sales Manager, F&I, and leadership

What You'll Do

• Respond to internet leads, calls, and chats with speed, accuracy, and professionalism
• Build rapport and trust by sharing information on inventory, specials, and financing
• Set qualified appointments for sales teams across all Graff Auto Campus locations
• Log every interaction in the CRM and follow up consistently
• Partner with the BDC team and store managers to improve the customer experience

What You Bring

• Strong written and verbal communication
• High energy and a positive, customer-first attitude
• Comfort with technology, CRM systems, and digital communication
• Ability to multitask in a fast-paced environment

No automotive experience? No problem. BDC, call center, or automotive experience is a plus, but we hire for attitude, work ethic, and coachability, and we'll train the right person.

About Graff

Graff has served customers since 1914, with a reputation built on trust, integrity, and community involvement. We grow by focusing on people: our employees and our guests.

If you're motivated and want to grow professionally and financially, apply today. We move quickly and want to meet you.