Interpretation Coordinator

Benefits:

• Opportunities for professional development and career growth
• A dynamic, supportive, and inclusive work environment
• Free Parking
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Are you an organized problem-solver who thrives on connecting people, coordinating schedules, and keeping
operations running smoothly? This opportunity could be for you!

We are seeking a proactive, detail-oriented Interpretation Coordinator to join our client's team in Houston. In this
pivotal role, you will help connect clients with qualified interpreters, coordinate assignments, manage changing
schedules, and ensure reliable language services are delivered when they are needed most. This is an excellent
opportunity for someone who enjoys a fast-paced environment, takes ownership of their work, and knows how to
balance customer service with sound decision-making. If you have experience in scheduling, recruiting, operations,
or customer service, we encourage you to apply!

What You'll Do
• Coordinate Interpretation Services: Schedule and manage on-site, over-the-phone (OPI), and video
remote interpretation (VRI) assignments.
• Build Strong Relationships: Serve as a primary point of contact for clients and interpreters, ensuring clear
communication and a positive service experience.
• Match the Right Talent to Each Assignment: Review interpreter qualifications, credentials, and assignment
requirements to ensure appropriate placements.
• Keep Operations Moving: Maintain interpreter schedules, availability, and assignments using the UTT
Interpretation Portal and other scheduling tools.
• Recruit and Onboard Interpreters: Help expand the interpreter network by screening applicants, reviewing
credentials, coordinating onboarding, and supporting training.
• Solve Problems in Real Time: Respond to urgent requests, resolve scheduling conflicts, and find coverage
solutions when plans change unexpectedly.
• Maintain Accuracy and Confidentiality: Manage documentation, reports, timesheets, and data entry while
following company policies, client confidentiality requirements, and applicable standards.
• Collaborate for Success: Partner with sales and operations teams to improve efficiency, strengthen client
relationships, and deliver outstanding service.

What We're Looking For
We're looking for someone who combines excellent organizational skills with a customer-first mindset and the ability
to think on their feet.
Required and preferred qualifications
• Bachelor's degree or equivalent relevant experience in business administration, language services, or a
related field.
• Previous experience in scheduling, coordination, recruiting, operations, or customer service.
• Experience in language services or a court/legal environment is strongly preferred.
• Strong organizational skills and exceptional attention to detail, with the ability to manage multiple priorities
simultaneously.
• Excellent written and verbal communication skills, with a professional and service-oriented approach.
• Confidence making decisions, resolving issues, and staying composed in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Excel; experience with scheduling systems or interpreter
management platforms is a plus.
• Willingness to learn and accurately apply interpreter certification requirements and assignment-specific
guidelines.
• Additional language skills are a plus, but multilingual proficiency is not required.

Compensation & Benefits
• Pay: $20 per hour
• Health insurance
• Dental and vision insurance
• Paid time off and paid holidays
• Free parking
• Opportunities for professional development and career growth
• A dynamic, supportive, and inclusive work environment

Position Details
• Location: Houston, TX 77024
• Schedule: Day shift
• Work arrangement: On-site; reliable ability to commute to the Houston location is required.

Ready to Make an Impact?
If you're a resourceful coordinator who enjoys bringing people together, solving scheduling challenges, and
delivering exceptional service, we'd love to hear from you!

Apply today and take the next step in your career. Send us your resume to jbaskin@atwork.com