Auditing, Best Practices, Beverages, Billing, Coaching, Customer Experience, Customer Support/Service, Expense Tracking, Hazardous Materials/Substances, Interpersonal Skills, Inventory Management, Inventory Reports, Loss Prevention, Maintain Compliance, Needs Assessment, Order Picking/Packing, Pharmacy, Physical Inventory, Pricing, Regulations, Resolve Customer Issues, Return Merchandise Authorization (RMA), Sales, Shipping/Receiving, Standard Operating Procedures (SOP), Store Closing, Store Opening, Time Management, User Interface/Experience (UI/UX), Warehousing
information, please see: https://www.azjobconnection.gov/jobs/7433663
- Responsible for executing, monitoring, and training inventory best
practices and standard operating procedures for the entire store,
including both front end and pharmacy. Supports pharmacy inventory
management activities, including receiving, counting, ordering, and
facilitating returns. Champions On-Shelf Availability and is
responsible for receiving, counting, pricing, returns, and all
in-store inventory processes. Validates and ensures accuracy of
planograms.
- Responsible for reviewing and coordinating the proper use of reports
and system applications, which have an impact on the accuracy of
front end and pharmacy on-hand balances and pricing.
- Responsible for executing and maintaining front end and pharmacy
asset protection techniques, and filing claims for warehouse and
vendor overages (merchandise received, but not billed), shortages
(merchandise billed, but not received), order errors or damaged
goods including prescription drugs.
- In designated stores, as required, opens and closes the store in the
absence of store management, including all required systems
start-ups, required cash handling and cashier responsibilities, and
ensuring the floor and stock room are ready for the business day.
Customer Experience
- Engages customers by greeting them and offering assistance with
products and services. In designated stores, when serving as the
leader on duty, resolves customer issues and answers questions to
ensure a positive customer experience.
- Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer experience,
including interpersonal habits (e.g., greeting, eye contact,
courtesy, etc.) and Walgreens service traits (e.g., offering help
proactively, identifying needs, servicing until satisfied, etc.).
Operations
Executes and coaches team members on warehouse and vendor inventory
management processes including but not limited to creating, reviewing,
and receiving orders.
Scans in all deliveries while the vendor is still in the store,
including common carrier deliveries. Focuses on One Box receiving. Takes
the appropriate action marking delivery as received if the product was
physically delivered, contacting vendor for past undelivered scheduled
receipts, and opening tickets as needed to correct inaccurate orders.
Under the supervision of the pharmacist-in-charge, verifies all pharmacy
shipments are posted for products physically received at the store.
Completes or verifies postings of all pharmacy warehouse orders, ABC
prescription and OTC orders daily, secondary vendor orders, flu and
dropship orders performing any necessary tote audits, and accurately
reporting any shortages or damaged product.
Completes On-Shelf Availability (OSA) end-to-end process including
warehouse and direct store delivery (DSD) for planogrammed departments,
executing disposals, call-ins, and vendor returns before expiration,
completes scan outs/ scan outs returns on all subscribed departments
including vendor/ DSD departments and pharmacy scan outs.
Under the supervision of the pharmacist-in-charge,completes pharmacy
inventory activities including but not limited to pharmacy recalls
following Pharmacy Hazardous Waste Policy, vendor returns,
non-controlled, and damaged salvage returns. Facilitates excess
inventory returns or interstore pharmacy transfers where applicable for
non-returnable ABC overstock. Verifies posting of all pharmacy/
prescription claims.
Completes execution of all pricing activities including price changes,
markdowns, and markdowns deletes. Responsible for basic department
pricing, including daily price changes, accurate pricing with c rrect
signage, and reliable and timely completion of any additional regulatory
pricing tasks.
Responsible for supporting front end and pharmacy ordering by ordering
expense items. Monitors pharmacy manual orders to identify excess
orders. Maintains consigned inventory and orders as required.
Ensures all designated pull & quarantine item on-hands are updated and
placed in the designated holding area.
Maintains accurate inventory counts. Maintains the accuracy of on-hand
quantities including but not limited to basic departments, stockroom,
overstock locations.
Under the supervision of the pharmacist-in-charge, maintains accurate
inventory counts and accuracy of on-hand quantities in pharmacy and
completes pharmacy smart counts.
Ensures the store maintains inventory compliance with state and local
laws regarding regulated products (e.g., alcoholic beverages and tobacco
products).
Assists in the maintenance of inventory records, including receiving and
posting of all products (in the front-end)) received at the store in all
inventory systems. Organizes files and retains all
invoices/receipts/return authorizations necessary for all inventory
activities.
Helps to prepare for physical inventory and supports the physical
inventory day activities, including but not limited to preparing sales
floor, stockroom, and pharmacy for inventory and auditing the third
party team o
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Walgreens
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/