Title:Inverness-Receptionist-Info Record Clerk
Location: Inverness, FL
Duration: 7 months
Interview type: In-PersonDescription:Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary
Responsibilities:
- Answer Incoming Calls
- Answer door and assist clients/families that come to the office
- Outgoing / Incoming Mail Delivery – Postage Machine
- Tidy up Playroom (when used)
- Closure Letters
- Case Filing (file)
- Forms (use Share Drive)
- Assist with employee interviews
- Accept Supply Deliveries (put in supply room)
- Deliver Faxes (end of day)
- Replenish Copier Paper (end of day)
- Empty Recycle Boxes (end of day Tuesday and Friday
Required/Desired Skill- Ability to speak and understand English
- Work experience in professional office environment
- Experience with customer facing customer service in a professional office environment
- Ability to use office equipment, postage machine, copier, fax machine
- Professional appearance and courteous to customers
- Experience in mail room processes and machines
- Lives within 30 miles of work location
- Experience assisting with employee interviews
- Experience with supply management
- Previous experience working for the State of Florida
- Experience using Share Drive