A Boston-based real assets investment manager is seeking an experienced Investor Services mid-level professional to support institutional client relationships and capital formation efforts, with a particular focus on Japanese investors. Expert-level Japanese speaking is a requirement for this role. This highly visible role sits at the intersection of investor relations, client service, fundraising, and product strategy, serving as a key liaison between investors and investment teams. This person will help strengthen existing investor relationships, support capital raising initiatives, coordinate due diligence and reporting processes, and deliver institutional-quality communications throughout the investor lifecycle. This opportunity is ideal for a relationship-oriented professional who combines strong technical investment knowledge with exceptional client service and cross-cultural communication skills.
Responsibilities
- Serve as a primary point of contact for existing and prospective institutional investors, with a particular focus on Japanese pension funds, insurance companies, trust banks, asset managers, consultants, and other institutional audiences.
- Build and maintain long-term investor relationships by delivering responsive, high-quality service and acting as a trusted partner throughout the investment lifecycle.
- Support capital formation initiatives across a range of investment products, including commingled funds, separate accounts, and co-investment opportunities.
- Coordinate investor meetings, annual reviews, due diligence sessions, portfolio presentations, site visits, and senior management interactions.
- Manage investor inquiries, requests, and follow-up items with a high level of professionalism, accuracy, and responsiveness.
- Lead and support RFPs, DDQs, consultant database updates, data room requests, and other fundraising-related workstreams.
- Prepare and review investor presentations, performance updates, reporting materials, market commentary, and other client communications in both English and Japanese.
- Clearly communicate investment strategy, portfolio performance, market developments, valuation drivers, and risk considerations to sophisticated institutional audiences.
- Collaborate closely with investment, finance, research, asset management, legal, compliance, and investor relations teams to ensure accurate and consistent messaging.
- Gather market intelligence, identify investor trends, and provide actionable insights to support business development and product positioning efforts.
- Create scalable communication tools and processes that enhance investor servicing and reporting capabilities.
Key Qualifications
- 7-10 years of experience in investor relations, institutional client service, capital formation, consultant relations, business development, or a related role within asset management, private markets, or financial services.
- Native-level Japanese and fluent business English, with the ability to communicate complex investment concepts, prepare client-facing materials, and build relationships with sophisticated institutional investors.
- Strong understanding of private markets investing, including fundraising, due diligence, performance reporting, fund structures, capital calls, distributions, valuation methodologies, and portfolio analytics.
- Proven ability to manage and deepen institutional investor relationships through a consultative, client-focused approach, ideally within real estate, infrastructure, private equity, private credit, or other alternative investment strategies.
- Exceptional communication, organizational, and stakeholder management skills, with the ability to operate effectively across global teams, manage multiple priorities, and influence outcomes in a fast-paced environment.
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