We are seeking a highly skilled and motivated Engineer who will support the deployment, configuration, and maintenance of IPTV and Coax TV infrastructure across diverse client environments. This role demands hands-on expertise in headend systems, media players, DRM technologies, and Android OS, with a strong focus on remote diagnostics, customer support, and field readiness.
Roles & Responsibilities
Install, configure, and maintain IPTV and Coax TV systems, including headend appliances (e.g., Anevia, UCrypt) and multicast streaming setups.
Provision and troubleshoot Android-based media players and tablets (e.g., Wetek, VLC, ExoPlayer).
Perform in-room testing and validation of IPTV and Coax signal quality using IGMP protocols and diagnostic tools.
Perform in-room testing and validation of TV interface commands such as power and volume controls.
Support DRM integration and content encryption standards (e.g., Pro:Idiom, Swank, Swift Media).
Conduct site surveys, product survey reports, hardware installations, and preventative maintenance.
Excellent ability to diagnose and resolve issues across both IP and coaxial networks.
Collaborate with cross-functional teams (Engineering, Account Management, Professional Services) to ensure seamless system performance.
Document technical changes, resolutions, and contribute to the internal knowledge base.
Train customer support teams on system usage and troubleshooting.
Escalate blockers and issues promptly to ensure timely resolution.
Ensuring information security and AI safety are at the forefront of your mind in everything we do in Oneview.
Required Skills & Experience
3-5 years of hands-on experience in IPTV, Coax TV, and network infrastructure.
Experience working with TV providers including Spectrum, Cox, Comcast, Direct TV, and others, this includes encryption methodologies
Strong understanding of multicast/unicast protocols, IGMPv2/v3, and headend configurations.
Proficiency with Android OS, media player frameworks (e.g.
ExoPlayer, VLC), and DRM systems.
Experience coding within media player environments (e.g., customizing
ExoPlayer or VLC) to support playback optimization, UI enhancements, or DRM integration.
Familiarity with TV interface protocols such as HDMI CEC and MPI.
Familiarity with network diagnostics, QoS monitoring, and remote support tools.
Excellent troubleshooting, documentation, and communication skills.
Ability to work independently and travel extensively to client sites.
Experience with hardware integration in healthcare or hospitality environments is a plus.
Familiarity with Gracenote and TV listings metadata.
Certifications such as CCNA, CompTIA Network+, or equivalent.
Experience with IPTV headend systems like Anevia, VITEC, or similar.
Knowledge of coaxial tuning, DVB standards, and hybrid OTT/IPTV/DVB setups.