IRC68049 Billing Manager

This is management work organizing and leading the activities of the Utility Accounts Division within the City's Billing and Collections Department. Work involves planning, organizing and providing direction to employees engaged in establishing, recording and billing City utility service accounts; planning and supervising studies and analyses of operating methods, techniques and procedures; and implementing improved and efficient methods of recording utility revenue and accounts receivable. Work also includes providing general direction and approval to the preparation and execution of policies, procedures, work performance and safety standards; keeping up-to-date on developments in municipal utility accounts practices; participating in the training and supervising of assigned employees; participating in the division's annual budget preparation; and providing administrative control to budget expenditures. Work is performed under the general direction of an administrative supervisor and an employee working in this class must exercise considerable independent judgment, initiative, and tact in working with employees and the general public.

Salary: $93,736 - $155,626

Close Date: 11-13-2026 (11:59 PM)

To Qualify

Minimum Qualifications. Applicants must:

• Have a valid bachelor's degree with major course work in accounting, business administration or similar courses.
• Have considerable knowledge and experience with office and administrative management practices and procedures related to billing, collections, and accounting processes.
• Have considerable knowledge of laws, ordinances and other rules and regulations related to billing and collections for water, sewer, and sanitation services, preferably related to a municipal government.
• Have considerable knowledge and experience with Microsoft Excel to analyze large data sets, identify trends and discrepancies and preparation of reports to support utility billing and revenue collection.
• Have considerable knowledge of data processing systems and accounting fundamentals related to billing and collections.
• Be able to deal with public relations and citizen problems effectively, courteously, and tactfully.
• Be able to plan, develop and organize office operations, methods and procedures related to billing and collections of utility accounts
• Be able to exercise judgment and discretion in applying and interpreting ordinances, policies, and procedures.
• Be able to communicate clearly and concisely, both orally and in writing.

Desirable Qualifications. Preferred applicants:

• Have considerable experience with the Central Square/ Naviline and/or Tyler Technologies utility billing software.

Selection Process

IMPORTANT APPLICATION INSTRUCTIONS

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify a selected applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.

How To Apply

Apply online at www.stpete.org/jobs - Select See Open Jobs. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is an equal opportunity employer and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans' Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions.

LocationSaint Petersburg, FL, USMinimum Salary98736CurrencyUSDAmount of TravelWork At Home