IT Analyst

IT Analyst
Location: Pensacola, FL (Onsite)
Pay Rate: Open to Both C2C and W2 options
Position Type: Contract

Requirements/Responsibilities

Product Receipt Confirmation:
• Ability to confirm receipt of products and IT assets.
• Proficiency in identifying IT assets for tracking purposes.
• Skill in closing purchase orders.
IT Asset Scanning/ Updating:
• Competence in scanning/ updating IT assets upon receipt from supply/vendor.
• Knowledge of introducing IT equipment to the IT Asset Management system.
• Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders.
Inventory Management:
• Expertise in providing inventory warehousing services, both onsite and offsite.
• Understanding of space requirements, speed of distribution, security needs, and transport services.
• Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days.
• Skill in coordinating storage requirements for longer duration.
Inventory Integrity:
• Capability to perform monthly and/or quarterly inventories.
• Ensuring the integrity of storage facilities and the Asset Management database.
• Advising customers on monthly inventory results and assisting with distribution plans.
• Providing additional inventory counts on request or in a set timely manner.
Delivery Services:
• Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events.
• Skill in identifying cost-effective options for on-time delivery/pickup services.
• Discretion in selecting and funding shipping vendors.
Equipment Scanning:
• Ability to scan equipment to the receiving entity.
• Ensuring traceability of data-storage equipment to confirm receipt.
Equipment Disposal:
• Assisting customers in disposing of obsolete or irreparable equipment.
• Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal.
• Disabling data-storing equipment by removing data-storing components and/or batteries.
• Maintaining and sharing records of disposal with the IT Asset Management Team.
• Understanding of NIST compliance.
Onsite Shredding:
• Performing onsite shredding of data-storing components when possible.
• Maintaining records of onsite shredding services and providing them to customers.
• Ensuring approval of onsite shredding companies by Security.

Miscellaneous
Vendor Liaison:
• Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM).
Equipment Maintenance:
• Maintaining logistics van, golf cart, manual, and electric pallet jacks.
Materials Disposal:
• Managing cardboard recycling and trash disposal materials.
ServiceNow/M365 Experience:
• Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks.
• Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives.
• Complete understanding of M365. (Outlook, Teams, SharePoint)
• Expert in Excel
• HAM Pro experience
• Warehouse experience
• Able to build dashboards in ServiceNow
• Advanced ServiceNow knowledge

Ref: #851-Rockville-S1