IT Analyst - Onsite

Genesis10 is currently seeking an IT Analyst for an onsite contract position with a Manufacturing Company located in Carson City, NV. This is a contract opportunity with an expected duration through the end of the year.

Compensation: $35.00 - $45.00 per hour, W2, based on qualifications

Position Overview:
This role is responsible for providing Tier 1 technical support for hardware, software, and computer systems. The IT Analyst will install, configure, and troubleshoot Microsoft Windows operating systems, manage Active Directory and O365, and support various network components in an enterprise environment.

Key Responsibilities:

• Build strong relationships with end users and provide Tier 1 customer service
• Provide technical assistance and support related to computer systems, software, and hardware
• Implement, install, configure, monitor, troubleshoot, and evaluate existing and new Microsoft Windows operating systems
• Resolve help desk tickets as assigned
• Diagnose and correct system related failures and perform system management activities
• Manage Active Directory and O365 users, computers, and mailboxes
• Maintain, install, and troubleshoot network components and peripherals; copiers, printers, workstation terminals, Cisco switches, VOIP phones, VPN Networks
• Support administration of Citrix, EMC, and VMware environment
• Determine users' technical needs and provide them with appropriate solutions
• Maximize network and systems performance through monitoring tools
• Maintain documentation of technical maintenance procedures

Primary Requirements:

• A minimum 2+ years related experience and/or training
• Experience in building, upgrading, and repairing PCs and laptops
• Experience in Active Directory, writing GPO's and PowerShell Scripting
• Technical skills with Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging
• Technical skills with Microsoft Stack: Active Directory, Office 365, Powershell, Windows
• Ability to work independently and with a team
• Ability to establish and maintain effective working relationships with remote and onsite users
• Ability to effectively explain complex technical concepts to both technical and non-technical staff
• Excellent interpersonal skills, including oral and written communication
• Demonstrated analytical and problem-solving skills; detail orientated with high appreciation for excellence and quality
• Ability to define problems, collect data, establish facts, and draw valid conclusions

Desired Skills:

• Experience in writing system documentation, system specifications / requirements and training materials
• Experience in a manufacturing environment

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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