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IT Application Engineer I, Amazon Leo, ALM365, Amazon Leo

Amazon.com Inc
  • Bellevue, WA
    2 days ago

    Job Description

    Amazon Leo is building a low Earth orbit satellite broadband network to deliver fast, reliable internet to customers worldwide. The ALM365 team configures, deploys, and manages secure file sharing and productivity systems that enable collaboration across Amazon Leo. We are looking for an IT Application Development Engineer I to help build, configure, and support these systems in a compliance-driven environment, with a focus on hands-on development and operational support.

    Key job responsibilities

    • Develop and maintain automation (PowerShell/Python) to configure, deploy, and support file sharing and productivity systems
    • Build and maintain Infrastructure as Code components for secure internal and external collaboration services
    • Administer and support file sharing and productivity platforms, troubleshooting and resolving operational issues
    • Resolve end-user support requests via ticketing, Slack, email, and live calls to minimize service disruptions
    • Enforce least-privilege access, password management, and audit logging practices across productivity applications
    • Partner with security and compliance teams to support existing policies and controls
    • Write and maintain documentation for team processes and end-user guidance

    A day in the life

    You will join daily standups to discuss progress on projects and services across the team. On meeting days, you will attend operations reviews and project meetings. The team also has dedicated engineering days where you will be heads down on development, automation, and support work.

    About the team

    The ALM365 team owns Amazon Leo"s productivity infrastructure, including secure file sharing and collaboration systems operating across classified environments. We partner closely with Security and Compliance teams to deliver reliable, compliant tools for a satellite broadband program.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Auditingunmatched
    • Automationunmatched
    • Broadbandunmatched
    • Documentationunmatched
    • File Managementunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Maintain Complianceunmatched
    • Operational Auditunmatched
    • Operational Supportunmatched
    • Problem Solving Skillsunmatched
    • Python Programming/Scripting Languageunmatched
    • Slackunmatched
    • Software Developmentunmatched
    • Software Engineeringunmatched
    • Standup Meetingsunmatched
    • System Operationsunmatched
    • Windows PowerShellunmatched

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