IT Applications Engineer

We're looking for a technically versatile IT Applications Engineer who thrives on solving complex application and infrastructure challenges while supporting critical enterprise systems. This role is ideal for a hands-on engineer who can support both cloud and on-premises environments, collaborate with vendors and internal teams, and ensure the stability, security, and performance of business-critical applications.

Location: Remote

About Liberty Dental Plan

At Liberty Dental Plan, our mission is to improve the oral health of the communities we serve by increasing access to quality dental care. We foster a collaborative, innovative, and people-focused culture where team members are empowered to make an impact, grow professionally, and support meaningful healthcare solutions.

Role Overview

The IT Applications Engineer is responsible for maintaining and supporting enterprise applications across production and lower environments while serving as a key technical resource for application integrations, secure file transfer services, cloud technologies, and Windows-based platforms. This individual will work closely with vendors, developers, analysts, and infrastructure teams to troubleshoot issues, support deployments, and ensure operational excellence across Liberty's application landscape.

What You'll Do

• Support and maintain enterprise applications across development, test, staging, and production environments.

• Install, configure, validate, and deploy application updates and enhancements.

• Troubleshoot and resolve complex application, integration, and infrastructure issues.

• Support web applications, APIs, application integrations, and data exchange processes.

• Collaborate with vendors and internal stakeholders to investigate, prioritize, and resolve defects and incidents.

• Review application changes and coordinate release activities to ensure system stability.

• Support secure file transfer solutions, including connectivity, account setup, troubleshooting, and operational support.

• Administer and support MOVEit Transfer and related file transfer technologies.

• Assist with application configuration, defect remediation, and deployment activities involving .NET applications and SQL databases.

• Partner with technical and business teams to support application lifecycle management and continuous improvement initiatives.

Qualifications

Required Education & Experience

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.

• Minimum of 4 years of related IT experience supporting enterprise applications and integrations.

Must-Have Technical Skills

• Strong experience supporting Windows-based applications and infrastructure.

• Experience supporting.NET applications and SQL databases, including troubleshooting, configuration, and deployment support.

• Experience working with IIS (Internet Information Services) in enterprise environments.

• Hands-on experience supporting and troubleshooting APIs, integrations, and web applications.

• Strong knowledge of FTP, SFTP, and FTPS protocols and secure file transfer concepts.

• Experience supporting MOVEit Transfer and/or MOVEit Automation (AMS).

• Ability to troubleshoot issues across application, infrastructure, and integration layers.

• Experience supporting application environments, configuration management, and deployments.

• Strong analytical, problem-solving, and root-cause analysis skills.

• Ability to work independently while collaborating effectively across multiple IT teams.

Preferred Qualifications

• Hands-on experience with Microsoft Azure cloud services and cloud-based application environments.

• Experience supporting hybrid environments spanning both cloud and on-premises infrastructure.

• Experience working with external vendors and business partners to resolve technical issues.

• Knowledge of application release management, production support, and incident management processes. [IT Applica...162411 (1) | PDF]

Work Environment

• Collaborative, cross-functional IT environment.

• Opportunity to work with modern cloud technologies, enterprise applications, and secure file transfer platforms.

• Exposure to both cloud-native and on-premises systems.

• Independent problem-solving balanced with strong team collaboration.

Why Join Liberty Dental Plan?

• Make a meaningful impact within a mission-driven healthcare organization.

• Work alongside talented professionals in a collaborative and supportive environment.

• Gain exposure to enterprise technologies including Azure, APIs, .NET, SQL, and MOVEit.

• Participate in initiatives that directly support business operations and member services.

• Opportunities for professional growth, development, and continuous learning.

How to Apply

If you're a solutions-oriented engineer with expertise in Windows applications, integrations, secure file transfer technologies, and cloud-based platforms, we'd love to hear from you.

Apply today and help drive the technology solutions that support Liberty Dental Plan's mission of improving access to quality dental care.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

We offer a first-class benefits package that includes:

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.

• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.

• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.

• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.

• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.

• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $93,000 - $110,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Please Note:

Candidates must be authorized to work in the United States without current or future employer sponsorship, including F-1 STEM OPT sponsorship.

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