IT Asset Management Consultant

Responsibilities & Qualifications

• Procure IT equipment globally and maintain comprehensive inventory systems with loss prevention controls
• Support ServiceNow ITAM implementation and ensure accuracy of global inventory data in coordination with distributed local leads
• Forecast IT equipment needs, maintain database records, and deliver regular inventory status reports to leadership
• Manage provisioning and device lifecycle across Intune, Apple Business Manager, and Samsung Knox platforms
• Coordinate IT equipment requirements for major initiatives including device refreshes, office expansions, and office relocations
• Oversee hardware disposition processes including data wiping, destruction, and donation programs; manage RMAs, warranties, and lost hardware escalations
• Establish and maintain global standards to ensure all locations use approved, supported, and secure equipment
• Maintain warehouse inventory and stock levels at the Seattle office location

Requirements

• 8–10 years of IT Asset Management (ITAM) experience in enterprise environments
• Demonstrated expertise in ServiceNow ITAM platform implementation and administration
• Hands-on proficiency with mobile device management platforms: Intune, Apple Business Manager, and Samsung Knox
• Strong knowledge of software and hardware lifecycle management and asset security protocols
• Proven experience with inventory management, procurement, and loss prevention processes
• Excellent communication and organizational skills with ability to collaborate across global teams and present data-driven insights