IT Assistant (contract)

What Zoho does

Duties:

• Take ownership of IT projects to completion for system migrations, upgrades and enhancements.
  

• Provide desktop support for users, troubleshooting hardware and software issues on both Windows and Mac OS platforms.
  

• Assist with computer networking troubleshooting, maintaining Local Area Networks (LAN) and ensuring proper TCP/IP configurations.
  

• Communicate effectively with team members and end-users to resolve technical issues promptly.
  

• Document IT processes and maintain accurate records of project deliverables, support requests and resolutions.
  

Experience:

• Familiarity with desktop support practices and troubleshooting techniques is essential.
  

• Knowledge of Mac OS, Windows operating systems
  

• Understanding of computer networking concepts, including LAN setup and TCP/IP protocols.
  

• Strong communication skills to interact with users at all levels of technical proficiency effectively.
  

• Ability to lift and move up to 25 lbs
  

• Valid driver's license and vehicle, this role will involve an office move
  

• Previous experience in an IT support role or relevant coursework is a plus but not mandatory.
  

Compensation:

Please note, this is not a remote position.

Zoho Corp. is an equal opportunity employer and is committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

To be considered for employment, all candidates must have the legal right to work in the United States without company sponsorship now or in the future. This position is not open to sponsorship for work visas. Successful applicants undergo a standard background check.