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IT Support Jobs in North Carolina

IT Assistant

The Bradley Group
  • High Point, NC
  • Instant Apply
2 days ago

Job Description



Overview
Seeking an experienced Assistant Information Technology Manager to support daily IT operations, technology infrastructure, and IT projects. This role requires hands-on technical experience, strong troubleshooting abilities, and the ability to support both end users and IT systems.
Key Responsibilities
  • Assist with daily IT operations and technology initiatives.
  • Manage and support Active Directory (user accounts, permissions, groups, and Group Policy).
  • Support converged technology environments involving:
    • Computing systems
    • Networks
    • Security systems
    • Storage infrastructure
  • Install, configure, maintain, and troubleshoot hardware, software, and network equipment.
  • Provide technical support and resolve escalated help desk issues.
  • Perform basic SQL queries and assist with database troubleshooting.
  • Maintain IT documentation, inventories, and support procedures.
  • Assist with system upgrades, cybersecurity measures, backups, and disaster recovery processes.
  • Coordinate with vendors and internal departments on technical projects and issue resolution.
Required Qualifications
  • 3 to 5 years of IT experience (minimum 3 years required).
  • CompTIA A+ Certification (Required).
  • CompTIA Network+ Certification (Required).
  • Experience administering Active Directory.
  • Knowledge of converged technology environments.
  • Basic SQL knowledge.
  • Strong troubleshooting, customer service, communication, and organizational skills.
  • Ability to work independently and collaboratively.
Preferred Qualifications
  • Previous Help Desk or Technical Support experience.
  • Experience assisting with IT projects and coordinating technical work.
Ideal Candidate Background
  • IT Support Specialist
  • Systems Administrator
  • Desktop Support Technician
  • Network Support Technician
  • Help Desk Lead
  • Junior Systems Engineer
  • IT Coordinator

Call our office at 3368821601 or come into our office at 2640 Willard Dairy Rd GSO 27265 Ste 104

Numbers & Facts

LocationHigh Point, NC

Skills

  • CompTIA A+unmatched
  • CompTIA Network+unmatched
  • Computer Maintenanceunmatched
  • Computer Systemsunmatched
  • Customer Support/Serviceunmatched
  • Data Recoveryunmatched
  • Desktop Administrationunmatched
  • Disaster Recoveryunmatched
  • Documentationunmatched
  • Help Deskunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Internet Securityunmatched
  • Management of Information Systems/Technology (MIS)unmatched
  • Microsoft Active Directoryunmatched
  • Network Supportunmatched
  • Network System Hardwareunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Coordinationunmatched
  • SQL (Structured Query Language)unmatched
  • Software Administrationunmatched
  • Systems Administration/Managementunmatched
  • Systems Engineeringunmatched
  • Technical Leadershipunmatched
  • Technical Operationsunmatched
  • Technical Supportunmatched

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