The Automation Technical Business Analyst will analyze and translate the business needs and assess the feasibility for enhancements to existing knowledge management resources or building new content in Horizon Confluence.
In this role, resource will elicit and document the business and functional requirements, generating process/data flow diagrams, and crafting user guides/videos. Resource will be working directly with technical experts to translate their standards and guidelines to consumable knowledge content for any technical end user. As a Business Analyst, also responsible for maintaining this content through any changes or updates.
5 years of experience in technical writing or Agile User Experience (UX) required
Experience working in Agile methodology and a deep understanding of various phases of the Software Development Life Cycle
Ability to communicate clearly and effectively with both technology/development and business partners - ability to translate between these two constituencies including technical writing
Understanding of how technology interacts with other technology
Experience with Horizon Confluence and/or building of user interfaces
Highly organized and motivated to deliver results with minimal direction
Creative and proactive problem solver - ability to understand what the team needs and offer suggestions above and beyond what they desire
Naturally curious individual with the ability to quickly become the authority in the various data and systems used by the team
Strong relationship, team building and facilitation skills
Proficient with Microsoft Office (Word, PowerPoint, Excel) and Visio
Strong understanding of Confluence and Jira.
Familiarity with Ansible and Terraform.
Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
Numbers & Facts
Location
Charlotte, NC
Skills
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Ansibleunmatched
Atlassian JIRAunmatched
Automationunmatched
Business Analysisunmatched
Business Skillsunmatched
Communication Skillsunmatched
Data Processingunmatched
DevOpsunmatched
Documentationunmatched
Feasibility Analysisunmatched
Information Technology & Information Systemsunmatched
Knowledge Managementunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft PowerPointunmatched
Microsoft Visiounmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Process Flow Diagram (PFD)unmatched
Scripting (Scripting Languages)unmatched
Software Development Lifecycle (SDLC)unmatched
Team Lead/Managerunmatched
Technical Writingunmatched
User Interface/Experience (UI/UX)unmatched
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