IT Business Analyst
Location: Denver, CO - Hybrid role
Work Arrangement: Onsite every Tuesday in Denver, CO office
Experience: 5+ years mandatory
About the Role
We are seeking a mid-level ITS Business Analyst with 5+ years of experience to support vendor-delivered technology projects and selected internal application initiatives.
You will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. The role also contributes to production support, triaging issues and clarifying bugs with development and vendor teams.
Key Duties & Responsibilities
- Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications.
- Convert business needs into clear, testable requirements, including BRDs, User Stories, Use Cases, and Acceptance Criteria.
- Partner with vendor PMs and solution architects to confirm scope, assumptions, dependencies, and change requests.
- Develop or contribute to communication plans, including audiences, messages, channels, and cadence for releases and changes.
- Partner with business owners to create training plans, including training assets, scheduling, train-the-trainer, and job aids.
- Coordinate UAT planning, scripts, and feedback loops; track defects to closure.
- Gather and refine requirements for internal application enhancements and minor projects.
- Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact.
Qualifications
- 5+ years of experience as an IT/ITS Business Analyst or similar role, such as Systems Analyst or Product Analyst.
Flexible work from home options available.