We are seeking experienced L2 Onsite Support Engineers to support a site survey at the Englewood location. The engineers will provide hands-on technical support, assist with infrastructure assessment, and ensure all required site survey activities are completed before the office closure.
Key Responsibilities
Provide onsite L2 technical support during the site survey.
Perform hardware, software, network, and connectivity troubleshooting.
Assist with assessment and documentation of the site's IT infrastructure.
Identify and troubleshoot technical issues and escalate complex issues when required.
Support network devices, endpoints, printers, peripherals, and other onsite IT equipment.
Perform basic network troubleshooting, including connectivity, cabling, ports, and device configuration checks.
Document hardware, network, and infrastructure details identified during the survey.
Coordinate with client stakeholders and remote technical teams.
Maintain accurate records of findings, issues, and recommendations.
Ensure all assigned site survey activities are completed within the required timeline.
L2 Engineer Requirements
3+ years of experience in IT infrastructure, desktop support, or L2 technical support.
Strong hands-on experience with Windows operating systems, laptops/desktops, printers, peripherals, and hardware troubleshooting.
Familiarity with network switches, routers, access points, patch panels, and structured cabling.
Ability to perform hardware installation, replacement, configuration, and troubleshooting.
Experience with Active Directory, user accounts, permissions, and basic Microsoft 365 troubleshooting.
Ability to diagnose and resolve technical issues independently at the L2 level.
Strong documentation and reporting skills.
Excellent communication and client-facing skills.
Ability to work independently and professionally at a client site.
Must be available onsite Monday–Friday, 9:00 AM–2:00 PM local time, from August 31 through September 4.
Preferred Qualifications
Previous experience conducting IT infrastructure/site surveys.
Experience working in enterprise or corporate environments.
IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent are a plus.
Familiarity with IT asset inventory and infrastructure documentation tools.
Assignment Details
This is a short-term onsite L2 support assignment focused on completing a comprehensive site survey before the office closure. Candidates must be available for the entire assignment period and comfortable performing hands-on technical activities at the Englewood site.
Numbers & Facts
Location
Englewwod, CO
Skills
Communication Skillsunmatched
CompTIA - Computing Technology Industry Associationunmatched