IT Director/Manager

IT Director

Reports To: CFO

Location: Home Office

Position Summary

Seeking a hands-on IT Director to lead all aspects of IT infrastructure, cybersecurity, telecommunications, and business systems for a multi-site restaurant and distribution operation. This role is responsible for technology strategy, systems reliability, data security, vendor management, and IT support while driving operational efficiency and innovation through emerging technologies, including AI.

Key Responsibilities

• Develop and execute the IT roadmap with a focus on systems integration, security, reliability, data integrity, and AI initiatives.
• Partner with executive leadership and business stakeholders to identify technology needs and implement scalable solutions.
• Lead IT projects, vendor relationships, and technology investments.
• Oversee network infrastructure, cloud services, POS platforms, ERP systems, and other business applications.
• Ensure reliable, secure, and scalable technology across all locations with minimal downtime.
• Manage backups, disaster recovery planning, cybersecurity controls, and AI governance.
• Provide IT support for corporate, distribution, and field operations.
• Troubleshoot and resolve hardware, software, network, and application issues.
• Deliver user training and promote technology adoption across the organization.
• Evaluate emerging technologies and recommend solutions that improve efficiency, customer experience, and profitability.
• Lead implementation of new systems and digital transformation initiatives.
• Maintain compliance with cybersecurity, data privacy, and PCI-DSS standards.
• Develop and enforce information security, access management, and data protection policies.
• Manage and mentor IT staff.
• Oversee relationships with technology vendors and service providers.
• Develop and manage the IT budget, balancing operational and strategic technology investments.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 5+ years of IT leadership or management experience, preferably supporting restaurant, hospitality, retail, or multi-site operations.
• Professional industry involvement is a plus.
• Experience managing network infrastructure, cloud platforms, and enterprise applications.
• Strong knowledge of cybersecurity, data privacy, compliance, and risk management.
• Proven project management and vendor management experience.
• Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.

Preferred Technologies:

• Microsoft 365, Azure, Active Directory
• Windows Server
• SQL Server
• Cisco Meraki
• Veeam Backup & Recovery
• VLANs, SD-WAN, Wi-Fi, VoIP
• Sophos Security
• Cloud-based POS platforms
• Nagios Monitoring
• HPE iLO
• CCTV, A/V, and facility security systems

Pay Details: $140,000.00 to $175,000.00 per year

Search managed by: Mark Pacheco

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.