IT Director, Master Data Platforms
(MDM, PIM & DAM)

Position Summary

Highline Warren is seeking an experienced and strategic IT Director, Master Data Platforms (MDM, PIM & DAM) to lead the vision, architecture, engineering, and technical operations of our enterprise master data platforms.

This role is responsible for the technology strategy, roadmap, implementation, integration, and ongoing evolution of Highline Warren's EnterWorks ecosystem, including Master Data Management (MDM), Product Information Management (PIM), and Digital Asset Management (DAM) capabilities. The Director will serve as the organization's senior technical authority for master data platforms, ensuring solutions are scalable, secure, reliable, and aligned with business objectives.

The ideal candidate brings a combination of deep EnterWorks expertise, strong technical architecture capabilities, and proven leadership experience. This individual will lead a team of platform professionals while partnering closely with business stakeholders across Product Management, Marketing, Supply Chain, eCommerce, Enterprise Applications, and Data & Analytics to deliver enterprise-class master data solutions.

This is a unique opportunity to shape the future of Highline Warren's master data platform landscape and play a key role in enabling digital transformation, operational excellence, and accelerated business growth.

Key Responsibilities

Master Data Platform Strategy & Architecture

• Define and own the strategy, architecture, standards, and roadmap for Highline Warren's master data platforms, including MDM, PIM, and DAM capabilities.
• Serve as the technical leader and subject matter expert for the EnterWorks platform ecosystem.
• Establish scalable architectural patterns supporting enterprise product, customer, vendor, supplier, and reference data domains.
• Lead the design and evolution of master data models, taxonomies, hierarchies, classifications, metadata structures, and golden record strategies.
• Develop architecture standards that promote scalability, maintainability, performance, security, and reusability.
• Evaluate emerging technologies, platform capabilities, and industry trends to continuously improve enterprise master data capabilities.
• Partner with Enterprise Architecture and IT leadership to align master data platforms with broader enterprise technology strategies.

Master Data Platform Delivery, Integration & Technical Operations

• Own the technical health, performance, security, availability, and scalability of the enterprise master data platform landscape.
• Lead the design and implementation of integrations between EnterWorks and ERP, CRM, eCommerce, customer experience, supply chain, analytics, and other enterprise applications.
• Oversee platform administration, environment management, upgrades, release management, configuration management, and support processes.
• Develop operational monitoring, alerting, performance management, and platform support capabilities.
• Lead troubleshooting and root cause analysis efforts related to platform performance, integrations, synchronization, and technical data quality issues.
• Drive automation and continuous improvement initiatives that improve platform efficiency, reliability, and supportability.

Product Information & Digital Asset Platform Leadership

• Provide technical leadership for EnterWorks Product Information Management (PIM) and Digital Asset Management (DAM) capabilities.
• Define and maintain technical architectures supporting product information, digital content, metadata, and content publishing requirements.
• Lead the design of product taxonomies, classifications, attribute frameworks, metadata models, publishing structures, and hierarchy strategies.
• Design scalable master data platform capabilities supporting product onboarding, enrichment, approval workflows, digital asset management, and content distribution requirements.
• Collaborate with Product Management, Marketing, Supply Chain, eCommerce, and other business stakeholders to translate business needs into scalable technology solutions.
• Ensure master data platforms effectively support enterprise product content syndication and digital asset distribution needs.
• Drive master data platform enhancements supporting industry standards such as ACES, PIES, GTIN, UNSPSC, and related product content frameworks.
• Evaluate emerging PIM, DAM, and Product Experience Management (PXM) technologies to identify opportunities for innovation and business value.

Master Data Quality & Platform Enablement

• Establish technical controls, automation, and monitoring capabilities that support enterprise master data quality objectives.
• Define and implement data validation frameworks, matching strategies, survivorship rules, and exception management processes.
• Partner with business stakeholders to implement approved data standards and business rules within master data platforms.
• Develop master data platform capabilities that improve consistency, completeness, accuracy, and availability of enterprise master data.
• Implement dashboards, reporting, and monitoring solutions that provide visibility into master data platform performance and data quality metrics.
• Drive automation initiatives that reduce manual effort and improve the efficiency and reliability of master data processes.

Leadership, Delivery & Vendor Management

• Lead, coach, and develop a high-performing team of product owners, technical leads, analysts, developers, and master data platform specialists.
• Establish delivery standards, engineering practices, and operational processes supporting master data platforms.
• Manage team priorities, resource planning, and delivery execution to ensure alignment with business objectives.
• Recruit, develop, and retain top-performing technical talent.
• Drive Agile delivery practices and a culture of continuous improvement.
• Manage strategic relationships with software vendors, consulting partners, and third-party service providers.
• Develop and present executive-level reporting that communicates master data platform health, roadmap progress, delivery performance, and business outcomes.
• Foster strong cross-functional relationships across IT and business teams.

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.
• 10+ years of progressive experience designing, implementing, and supporting enterprise master data platforms.
• 5+ years of experience leading technical teams, enterprise platforms, or large-scale technology programs.
• 5+ years of hands-on EnterWorks experience, including architecture, implementation, configuration, administration, and support.
• Deep expertise in EnterWorks MDM, PIM, DAM, workflow, hierarchy management, business rules, publishing, security, and platform administration.
• Strong knowledge of Master Data Management architecture, including multi-domain master data models, golden record management, match-and-merge strategies, survivorship rules, entity resolution, and hierarchy management.
• Significant experience with Product Information Management (PIM), including taxonomy design, classification models, catalog structures, attribute management, metadata frameworks, and content publishing.
• Experience supporting Digital Asset Management (DAM) capabilities, metadata management, digital content publishing, and asset lifecycle management.
• Experience integrating master data platforms with ERP, CRM, eCommerce, supply chain, and analytics solutions.
• Strong understanding of APIs, integration architecture, ETL/ELT processes, and enterprise data synchronization patterns.
• Proficiency with SQL and relational databases.
• Experience leading master data platform upgrades, migrations, acquisitions, or enterprise transformation initiatives.
• Experience working in hybrid cloud and on-premises environments.
• Experience utilizing Agile and Scrum methodologies.
• Strong communication skills and the ability to influence both technical and business stakeholders.

Preferred Qualifications

• Advanced EnterWorks implementation and master data platform leadership experience across MDM, PIM, and DAM solutions.
• Experience supporting large-scale product information and digital content ecosystems.
• Experience working with automotive aftermarket data standards, including ACES and PIES.
• Experience supporting omnichannel commerce and product content syndication initiatives.
• Familiarity with Product Experience Management (PXM) concepts and technologies.
• Experience with Snowflake and modern cloud-based data platforms.
• Experience with integration technologies such as Informatica IICS, MuleSoft, Boomi, or similar platforms.
• Experience utilizing Jira, Confluence, Azure DevOps, or equivalent delivery management tools.
• Proven experience managing technology vendors, consulting partners, and strategic service providers.
• Experience within automotive aftermarket, manufacturing, wholesale distribution, retail, or B2B environments strongly preferred.

Core Competencies

Technical Expertise

• EnterWorks Master Data Platform Leadership
• Master Data Management (MDM)
• Product Information Management (PIM)
• Digital Asset Management (DAM)
• Master Data Architecture & Modeling
• Product Taxonomy & Classification Design
• Golden Record Management
• Match-Merge & Entity Resolution
• Data Quality Enablement
• Integration Architecture
• APIs & Data Synchronization
• Master Data Platform Engineering
• SQL & Data Analysis
• ERP, CRM & eCommerce Integration

Leadership & Business Partnership

• Technology Strategy & Roadmap Development
• Team Leadership & Talent Development
• Executive Communication
• Stakeholder Management
• Strategic Planning
• Agile Delivery Leadership
• Vendor & Partner Management
• Cross-Functional Collaboration
• Continuous Improvement
• Organizational Change Leadership

Why Join Highline Warren?

At Highline Warren, technology plays a critical role in driving growth, innovation, and customer experience. As the IT Director, Master Data Platforms, you will have the opportunity to shape the future of one of our most strategic technology capabilities while leading a talented team and partnering with leaders across the organization. You will influence key technology decisions, drive master data platform modernization, and help deliver the trusted product and master data foundation that powers the business.