IT Field Service Technician

Hemmersbach Gmbh & Co. Kg
  • Pittsburgh, PA
    23 days ago

    Job Description

    Recruiting contact

    Contact us directly if you have any questions about this open job position

    Contact us

    Your skills

    • Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
    • Experience troubleshooting hardware, software, and networking issues
    • Strong customer service and client-facing communication skills
    • Willingness to commute long distances between customer sites
    • Valid driver's license
    • Ability to lift and carry equipment up to 50 lbs
    • Ability to work independently and manage multiple service needs
    • Availability to support rotational schedules or on-call coverage when required

    Your tasks

    • Provide technical support for PCs, printers, servers, and data center equipment

    • Communicate professionally with clients and ensure satisfaction

    • Install, upgrade, and repair IT hardware and infrastructure

    • Collaborate with dispatch, engineers, and project teams

    • Troubleshoot hardware, software, and network issues

    • Support HP servers and enterprise environments

    • Track inventory and provide service updates

    Be part of us

    Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work Certified in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids Family.

    Your benefits

    • Health/ Medical insurance
    • Life insurance
    • Disability Insurance
    • Dental insurance
    • Flexible spending account FSA
    • Internal career development program
    • Car Allowance/ KM Allowance
    • Vision Insurance

    Numbers & Facts

    LocationPittsburgh, PA

    Skills

    • Career Developmentunmatched
    • Communication Skillsunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Driver's Licenseunmatched
    • Hardware Repairunmatched
    • Hardware Upgradesunmatched
    • Hewlett-Packard Product Familyunmatched
    • Information Technology & Information Systemsunmatched
    • Lift/Move 50 Poundsunmatched
    • Network Operations Centerunmatched
    • On Callunmatched
    • On Site Supportunmatched
    • Printersunmatched
    • Rhinounmatched
    • Server Supportunmatched
    • Service Deliveryunmatched
    • Software Administrationunmatched
    • System Integration (SI)unmatched
    • Technical Supportunmatched
    • Vision Planunmatched

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