A technology solutions provider is seeking an IT Help Desk Technician to act as the first point of contact for customers in Nashville, Tennessee. Responsibilities include assisting customers with technical issues via phone or email, performing remote troubleshooting, and ensuring the resolution of issues. The ideal candidate has strong communication skills and a knack for diagnosing problems. This role is essential for supporting the growth of ongoing modernization efforts.#J-18808-Ljbffr