115 Results for

Help Desk Specialist Jobs in Northeast, TN

Jobs

New!

Fairfax, VAToday

Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

Washington, DC9 days ago

Provide day-to-day support for audio-visual (AV/VTC) systems, meetings, and video calls . Manage IT tools like Intune, Azure, Bomgar, Active Directory, and inventory systems .

Ashburn, VA21 days ago

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.

Ashburn, VA21 days ago

Escalate incidents to Tier 2 or Tier 3 support teams, including internal CBP groups and third‑party vendors, using ticket transfer and warm‑call transfer methods. Respond to incoming incidents, service requests, and inquiries via internal 800 number, live agent chat, self‑service tickets, and email.

Washington, D.C., Washington, DC12 days ago

$26–$33 Per Hour

Final compensation will be determined at the Company’s discretion based on a variety of factors, including but not limited to relevant experience, skills, education, internal equity, geographic location, and contract requirements. This position supports a hybrid work schedule, which means employees are authorized to alternate between on-site and telework days on a schedule agreed upon and approved by their Supervisor.

Alexandria, VA30+ days ago

The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG users. Triage and resolve escalated user issues.

New!

Falls Church, VA2 days ago

This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.

Silver Spring, Maryland11 days ago

$25–$28 Per Hour

The NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Columbia, MD30+ days ago

$69,000–$109,700 Per Year

Small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users. Intelink Services provide interagency information sharing, content discovery, and collaboration capabilities on the IC system domains to the IC and its partners in Defense, Homeland Security, Foreign Affairs, and Law Enforcement.

Columbia, MD30+ days ago

$23–$25 Per Hour

Bachelor's Degree in Accounting, Finance, or a relevant field and minimum of 3 years of Accounts Payable experience with a strong understanding of the full AP cycle -OR- High School Diploma and minimum of 7 years of Accounts Payable experience with a strong understanding of the full AP cycle. • Utilize strong working knowledge of 1099 MISC, INT, and NEC forms to generate corrections and ensure adherence to IRS filing requirements.

Washington, DC30+ days ago

ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.

Washington, DC30+ days ago

New!

Washington, DC4 days ago

They provide tailored IT configurations and training sessions for VIP users based on their specific roles and preferences and establish/maintain a dedicated VIP support line, including phone, email, and chat channels. Strategic Operations Solutions, Inc. (STOPSO) is seeking a candidate for the role of Helpdesk III/VIP Support Specialist serving a military customer.

New!

Chantilly, VAToday

Troubleshoot and triage interaction and incident tickets, and documenting all troubleshooting diagnostics performed by the Solution Center before escalating incidents to the next tier level support. Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups.

Washington, DC30+ days ago

Support operations in the areas of DTS Tier Two Level support and provide training to the Organizational Defense Travel Administrators (ODTA), Non-DTS Entry Agents (NDEA) and to individual users for desk side support as needed on DTS for the JS. · Possess good oral and written communication skills; must have knowledge of Microsoft Office products such as MS Word, MS Power Point, MS Excel, MS Teams and Power BI environment as well as Defense Agency Initiatives (DAI) and General Fund Enterprise Business System (GFEBS).

Fort Belvoir, VA30+ days ago

$40,562–$65,000 Per Year

This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations. When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.

Ashburn, VA21 days ago

Aretec is seeking an ACE Account Service Desk Specialist (Tier 2 – ASD) to support the Automated Commercial Environment (ACE) Account Service Desk under the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role provides Tier II support to a large external user community, including Trade, Participating Government Agencies (PGAs), and CBP personnel, supporting trade facilitation, compliance, and enforcement operations.

Washington, DC30+ days ago

H2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training.

Washington, DC30+ days ago

Springfield, VA30+ days ago

The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (instant messaging, Video Tele-Conferencing (VTC), Voice over IP (VOIP) phones, etc.). + The Service Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for the customer’s IT business and mission-focus enterprise systems.

Ashburn, VA21 days ago

This role serves as a 24x7x365 centralized Point of Contact (POC) for external customers, including Participating Government Agencies (PGAs) and the Trade community (importers/exporters). Aretec is seeking a Help Desk Specialist I (Tier 1 Agent – External) to support the Customs and Border Protection (CBP) Technology Service Desk (TSD).

Washington, DC30+ days ago

Diagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism.

Washington, DC30+ days ago

$73,000–$85,000 Per Year

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

McLean, Virginia30+ days ago

As the largest and leading value-based kidney care company, Somatus is empowering patients across the country living with chronic kidney disease to experience more days out of the hospital and healthier at home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.

New!

Washington, DCToday

$90,000–$104,000

Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.

Washington, DC30+ days ago

This role is ideal for experienced IT support specialists and system generalists with a proven ability to deliver high-quality end-user support in fast-paced environments. The ideal candidate brings extensive experience supporting modern IT platforms, ensuring system quality, and documenting processes in complex federal environments.

New!

1100 4th Street SWWashington DC, DCToday

We are looking for Helpdesk Specialist Master (Min 16+ years of exp) ONSITE(Webcam Interview)POSITION DESCRIPTIONDIRECT CLIENT PositionNumber of positions: 1Length: 4-18 Months+ Location: Washington, DC 20024Immediate interviews Webcam InterviewPlease Note that this position is ONSITEProvides first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problemsHighly desired16YearsStrong knowledge of Windows 11, Microsoft 365, and common enterprise applications such asRequired10YearsInstall, configure, and update software and operating systems on end user devices.

Chantilly, VA30+ days ago

$135,000–$178,000 Per Year

Manage VDI technologies including troubleshooting and repairing User Virtual Machines (UVMs), building and deploying base images for supported operating systems, and patching running UVMs. The ideal candidate will handle Tier 1 and Tier 2 support activities, maintain virtual machine environments, and ensure positive user experiences through responsive customer service and efficient incident management.

Washington, DC10 days ago

$28.48

This position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. •Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.

Washington, DC23 days ago

Full-time

Individual pay decisions are based on a number of factors, including but not limited to qualifications for the role, relevant work experience, skillset, internal equity, location, and certifications, consistent with applicable law. Additionally, the IT Specialist actively contributes to asset management, software tracking, managing IT/Enterprise cloud applications, and the development and upkeep of IT documentation.

Columbia, MD30+ days ago

Management of and timely response to web help desk tickets (expectation is a ticket is responded to within 24 hours of receipt on a non-urgent issue, urgent issues should be followed up on immediately and if travel is involved response within 4 hours). Coordinate with end users to perform installations and repairs to IT related equipment along with user training with computer systems at agency fixed site facilities.

New!

Arlington, VA2 days ago

Detailed knowledge of Microsoft Windows 2019/ 2022/2025 Server, Microsoft Exchange Server, Microsoft SQL Server 2019/2022/2026, and Microsoft Windows 11 operating systems (OS) administration (AD) and associated requirements. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

New!

Washington, DC2 days ago

The Specialist supports the District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and seamlessly interacting with network and engineering teams to resolve complex core issues. The Helpdesk Specialist Master provides first-line and second-tier technical support to District government employees, ensuring the timely resolution of IT issues and delivering exceptional customer service.

Herndon, Virginia30+ days ago

For our government customers, Akima delivers agile solutions in the core areas of facilities, maintenance, and repair; information technology; logistics; protective services; systems engineering; mission support; furniture, fixtures & equipment (FF&E); and construction. Provide exceptional customer service and Helpdesk support via phone, email, and in person for end users of equipment and application described above, including support of various in-house and COTS applications.

Bowie, MD30+ days ago

This role serves as an escalation point for complex incidents, supports Active Directory and Microsoft 365 platforms, and ensures timely resolution of end-user issues in regulated and large-scale organizational settings. The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments.

New!

Washington, DC3 days ago

Troubleshoot and resolve user incidents and requests dealing with the Microsoft operating system, Active Directory, Microsoft Office Suite, iPhone, VPN, 2 Factor Authentication and all client owned COTS and GOTS products. * Respond to IT incidents and requests that have been assigned or escalated by Tier 1. * Interface with and create tickets for customers while working directly with them in an office environment or over the phone.

New!

Washington DC, DC3 days ago

Full-time

Qualifications and SkillsA 4-year course of study leading to a bachelor's degree with a major in any field; or at least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. This includes requesting, or authoring, reports and data extracts as necessary, engaging with CG-831/FINCEN counterparts to identify priorities of effort and application of resources, and reconciling the status of actions as required by reporting policy (e.g., weekly, monthly, annually).

New!

Washington DC, DC3 days ago

Full-time

Qualifications and SkillsA 4-year course of study leading to a bachelor's degree, that included or was supplemented by at least 24 semester hours in any combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. This includes requesting, or authoring, reports and data extracts as necessary, engaging with CG-831/FINCEN counterparts to identify priorities of effort and application of resources, and reconciling the status of actions as required by reporting policy (e.g., weekly, monthly, annually).

New!

Washington DC, DC3 days ago

Full-time

Annapolis Junction, MD12 days ago

$7,000–$20,000 Per Year

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

New!

Springfield, VA4 days ago

The part-time IPOC Specialist provides superior customer service in support of customer requests, supporting high-visibility customers and partners with VTC and telecommunications services, located in Springfield, VA. Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.

Alexandria, VA30+ days ago

Full-time

1 year of technical experience with working knowledge of desktop support technologies or High School Diploma with ITIL/ITSM, A+ or applicable technical certification. Provide user support, troubleshooting, adding/removing/modifying user accounts, printer setup, PC setup and initial LAN configuration.

New!

Baltimore, MD2 days ago

5% IT Asset & Inventory Support - Assist in the completion and capture of physical inventory for DoIT supported sites and support the process for capturing moves, adds, and changes so as to reconcile with the asset database and ensure inventory is maintained accurately in accordance with DoIT asset policies. 15% IT Collaboration - Collaborate and consult with End User Support team members on solving technical issues, research and investigate solutions and workarounds by partnering with DoIT technical teams and peers.

Fort Belvoir, Virginia18 days ago

The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Responsibilities: In this role, a successful candidate will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both the classified and unclassified systems.

Washington, DC30+ days ago

$18–$19.75 Per Hour

Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

Alexandria, VA30+ days ago

Coho Consulting Group is seeking a Human Resources Classification Specialist to support the Washington Headquarters Services (WHS) Human Resources Directorate (HRD), providing staff-level advice to customers in the development of solutions to a variety of complex problems in position management, organizational alignment, and desk audits. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.

Bowie, Maryland17 days ago

$19–$22 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.

New!

all cities, MD2 days ago

$95,000–$135,000 Per Year

Profits from Hui Huliau's for-profit subsidiaries help sustain important education, social, economic, and cultural preservation programs that serve Native Hawaiians in the Waianae community. Our mission to strengthen our communities, make a positive impact on the lives we touch, and provide a brighter future for the Native Hawaiian people through education, economic opportunities, and the preservation of the Hawaiian language and culture.

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Help Desk Specialist Jobs in Northeast, TN

Jobs

Guest Experience SpecialistMarriott International, Inc

Audio Visual TechnicianProKatchers

Help Desk Specialist II (Tier II – Advanced Support)Aretec Inc

Help Desk Specialist I (Tier I Agent – Internal)Aretec Inc

Help Desk SpecialistArdent Eagle Solutions

Help Desk Specialist – Tier 2 - Managed Service Provider SupportSummit Technologies, Inc.

Help Desk SpecialistNuAxis LLC

Help Desk SpecialistEntarian

Help Desk Specialist (Tier 1–2) / Application Support SpecialistGoldbelt, Inc.

Help Desk Specialist (Tier 3) / Application Support SpecialistGoldbelt, Inc.

Help Desk Specialist I (Government)AT & T

Accounts Payable Specialist (1099 Specialization)nTech Solutions, Inc.

Junior Help Desk Specialist - Active TS/SCI with CI PolyENS Solutions, LLC

Mid Level Help Desk Specialist - Active TS/SCI with CI PolyENS Solutions, LLC

Help Desk III - VIP Support SpecialistStrategic Operational Solutions

Help Desk - Deskside Support (Sr)Quadrant Inc

Defense Travel System Help Desk Technician IIEssnova Solutions, Inc.

Help Desk Technician, MajesticHII Mission Technologies Division

ACE Account Service Desk Specialist (Tier II – ASD)Aretec Inc

Service Desk Support Specialist IH2 Performance Consulting

Service Desk Support Specialist IIH2 Performance Consulting

Service Desk Specialist - active TS/SCI clearanceV2X

CBP Technology Service DeskAretec Inc

Tier 2 Service Desk TechnicianIgnite IT

Service Desk AgentActioNet, Inc

IT Helpdesk Specialist 1Somatus, Inc.

IT Administrator (Deskside Support Specialist)Expression

Information Systems SpecialistRapid Strategy

Helpdesk Specialist Master with Min 16yrs exp (Webcam Interview) (ONSITE_Only local to DMV Area)Advanced American Technologies, Inc

Operations Maintenance and Support SpecialistAmatriot Group, LLC

IT - AV SpecialistLancesoft

IT SpecialistTruth Initiative

Computer Specialist - Columbia, MDGeorgia Tek Systems

Information Technology /Assurance Specialist SMEChenega MIOS

DLCP Helpdesk Specialist MasterDhaka Technologies Limited Company

NANA Shareholder Summer Intern - IT Support SpecialistAkima, LLC

HelpDesk SpecialistBusiness Management Associates, Inc.

Tier II Helpdesk/Technical Support SpecialistBusiness Operational Concepts

Contract Closeout SpecialistAcquisition Experts, LLC

Mid-Level Contract SpecialistAcquisition Experts, LLC

Senior Contract SpecialistAcquisition Experts, LLC

Customer Support Specialist 2Columbia Technology Partners

IPOC Specialist (First Shift)Chenega Corporation

User Support SpecialistBayNova LLC

End User Support SpecialistDIGITAL MANAGEMENT, LLC

Intermediate Helpdesk SpecialistSMS Data Products Group, Inc.

Health Information Specialist IDatavant

Human Resources Classification SpecialistThe Copper River Family of Companies

Customer Service SpecialistOrkin

ICT Transition and Support Specialist (ICTSS)Hui Huliau, a Native Hawaiian Organization (NHO)

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