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Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Hardwareunmatched
Computer Maintenanceunmatched
Computer Scienceunmatched
Computer Softwareunmatched
Computer Systemsunmatched
English Languageunmatched
Groupwareunmatched
Hardware Repairunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Korean Languageunmatched
Multilingualunmatched
Organizational Skillsunmatched
Remote Accessunmatched
Staff Trainingunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Testingunmatched
Description
Company Overview
The Company develops, manufactures, and markets in-vitro diagnostics (IVD) tests.
Responsibilities
- Respond to queries on the phone, via email, in person, or through remote access
- Offer technical assistance on the delivery, configuration, set-up, maintenance, and troubleshooting of computer systems, hardware, and software
- Train computer users
- Train other staff on troubleshooting and diagnosing problems
- Gain feedback from customers to improve training methods
- Write and edit training manuals
- Run reports and analyze common complaints and problems
- Install, make changes, and repair computer hardware and software
- Manage company groupware system
Requirements
- An associate degree in computer science or related field
- Minimum 3+ years in related experiences required
- Bilingual (English and Korean)
- Strong working knowledge of computer systems, hardware, and software
- Good problem-solving, analytical, and team-work skills
- Excellent communication and interpersonal skills
- An openness to learning new technologies
Benefits
- Health, Dental & Vision
- PTO
- 401(k)
- Incentives
Numbers & Facts
| Location | New Brunswick, New Jersey |
| Website | https://www.iseecareers.com/ |