IT Infrastructure Analyst

We are seeking a seasoned IT Infrastructure Architect to lead the design, implementation, and optimization of our regional technology environment at Hyundai MOBIS Corporate Center America (MCCA) supporting our operations across the United States, Canada, Mexico, and Brazil. You will translate global standards into tailored regional guidelines, drive operational excellence, ensure regulatory compliance, manage critical incidents, coordinate infrastructure projects, and cultivate strategic partnerships to create a resilient, cost-effective, and highly available IT landscape. This job position will be within MOBIS Corporate Center America

(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

AUTHORITY & SCOPE

 IT Infrastructure Design & Review:

• Design and Review IT infrastructure architecture for cost-efficiency, scalability, manageability, and compliance
• Adapt global headquarters’ standards and policies into region-specific IT guidelines
• Recommend cost-effective, innovative best practices to address critical business challenges
• Ensure new initiatives and existing environments align with local regulations

Operational Excellence:

• Assess regional IT infrastructure maturity and implement continuous improvement plans
• Define and manage regional IT operations KPIs based on global metrics and local priorities
• Support the implementation of IT infrastructure projects and establish operational guidelines for new business entities

Regional IT Operation Support:

• Conduct root cause analysis of major incidents and recommend corrective actions
• Oversee regional system incident escalations, ensuring clear communication with all stakeholders
• Coordinate and review regional infrastructure projects to ensure on-time delivery and compliance

Partner Relationship Management:

• Optimize service delivery and collaboration with Hyundai AutoEver and other key IT partners

Supervisory Responsibilities: No

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• 2~7 years of experience as an IT Infrastructure Engineer or similar role in a corporate environment, preferably in the automotive industry.
• Bachelor’s degree in computer science, Information Technology, or a related field.

Required Knowledge, Skills, & Abilities:

• Hands-on expertise with virtualization platforms (e.g., VMware vSphere), Windows Server and major Linux distributions (Red Hat, Rocky, Ubuntu)
• Practical experience with SAN, NAC storage solutions and Veritas NetBackup solutions
• Common knowledge of network design and protocols, including Cisco routing, switching, and firewall technologies
• System failure Recovery and Root Cause Analysis expertise with excellent communication skills
• Excellent verbal and written communication skill in English

Preferred Education & Experience:

• Master’s degree in relevant technical or business discipline
• Multiregional project leadership and cross-cultural stakeholder engagement experience
• Bilingual speaker (English and Korean) is a plus.

Certificates, Licenses, and Registrations:

• Advanced IT Infrastructure certifications such as VMware VCAP, AWS Certified Solutions Architect – Professional, or Microsoft Certified: Azure Solutions Architect Expert
• Cisco certifications (CCNP Enterprise or higher) or equivalent networking credentials

Working Conditions:This position is primarily office-based and may require occasional travel or extended hours based on business needs. Reasonable accommodation may be provided to enable individuals to perform essential functions.