Looking for an internship where you can use your information systems, computer science or related degree to get your career started? As a 2021 Offensive Shield Intern, you will get on-the-job training, mentoring, and real-world experience in your field. OSS employees are well trained and able to access vast professional resources to develop their careers. It’s a great place to start your career in IT.
This is not an unpaid internship where you’ll spend your days making copies and coffee. You’ll earn a competitive wage and put your education into action while learning real, marketable skills with a growing company that is hiring. You’ll participate in team projects, social events, volunteer work and professional development training.
Responsibilities
Work on various IT projects as assigned.
Assist in the deployment, configuration and testing of new workstations, peripheral equipment, and software.
Respond to user requests for service, troubleshoot problems and resolve to the end-user’s satisfaction.
Use our IT systems management platform to log and complete support requests, incidents, and properly maintain IT assets.
Support PC hardware components, desktop operating system software, and application software.
Report issues to system administrators for escalation.
Other duties as assigned.
Requirements
A rising junior or senior pursuing a bachelor’s degree in information systems, computer science, engineering or other related field from an accredited four-year college or university.
Experience with coding skills of Microsoft .net, Java, Python, etc.
Proficient in Networking and Active Directory
Excellent communication skills – both technical and non-technical
Ability to work and team with a multitude of different people to balance demands
Excellent research, troubleshooting, and fact-finding skills
Competent to consider most business implications of the application of technology to the current business environment
Numbers & Facts
Location
Grand Rapids, Michigan
Skills
Coffee Makingunmatched
Communication Skillsunmatched
Computer Scienceunmatched
Computer Workstationsunmatched
Customer Satisfactionunmatched
Desktop Administrationunmatched
Desktop Hardwareunmatched
Hardware Componentsunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Mentoringunmatched
Microsoft Active Directoryunmatched
Operating Systemsunmatched
Operational Support Systems (OSS)unmatched
Peripheral Hardwareunmatched
Problem Solving Skillsunmatched
Research Skillsunmatched
Systems Administration/Managementunmatched
Testingunmatched
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