IT Intern

Build Your IT Experience with Hands-On Technology Support

Are you ready to gain practical experience in Information Technology while supporting a dynamic business? The Expo Group is seeking an IT Intern to assist our Technology Operations team with help desk support, troubleshooting, equipment configuration, and employee technology needs.

Based in Irving, Texas, this hybrid position offers hands-on experience supporting employees across our offices, remote locations, and event operations while developing valuable technical and problem-solving skills.

In this role, you will:

• Monitor, troubleshoot, and escalate IT support requests using Zendesk.
• Assist with employee onboarding and offboarding, including equipment setup and account provisioning.
• Troubleshoot hardware, software, connectivity, and peripheral issues for office and remote employees.
• Support the configuration, deployment, and maintenance of laptops, printers, and other IT equipment.
• Maintain accurate documentation of support activities while following company IT policies and data security procedures.
• Collaborate with the Technology Operations team on projects and day-to-day support activities.

What You Bring to The Expo Group:

• Educational Foundation: Currently enrolled in a college program pursuing a degree in Information Technology, Computer Science, or a related field.
• Experience: Some familiarity with computer hardware, software, Microsoft Office 365, and basic troubleshooting preferred. Previous IT support experience is a plus but not required.
• Credentials: No certifications or licenses required.
• Key Skills: Windows operating systems, Microsoft Office 365, basic networking, hardware troubleshooting, problem-solving, communication, and a willingness to learn. Familiarity with Zendesk, TeamViewer, or similar support tools is beneficial.

This role follows a hybrid work schedule based in Irving, Texas, with hands-on responsibilities in an office environment and occasional work in equipment storage or operational areas. Candidates should be comfortable handling IT equipment, including occasionally lifting and carrying items weighing 10-40 pounds.

If you're ready to develop your technical skills and gain real-world IT experience, we'd love to hear from you.

Why Join The Expo Group:

• Supportive Work Environment: Hybrid position offering hands-on learning and collaboration with experienced Technology professionals.
• Commitment to Integrity, Compassion, and Excellence: Bring your curiosity and initiative to an award-winning team that values teamwork, professional growth, and exceptional service.

Ready to gain valuable experience with a team that delivers extraordinary experiences?

Apply today at www.theexpogroup.com/careers and become part of something remarkable.

As part of our commitment to a safe and healthy workplace, The Expo Group has established a drug-free workplace policy. All candidates must pass a drug test prior to employment.

The Expo Group is a trusted exhibition and events partner helping organizations grow their attendee, exhibitor, and sponsorship revenue through the design and execution of unique, compelling, and memorable experiences. The company is headquartered in Irving with offices in Orlando, Chicago, and Las Vegas. Learn more at www.theexpogroup.com.

Only applications received through our website will be considered.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company.

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