IT MANAGER 1

IT MANAGER 1

Salary

$87,570.72 - $131,711.04 Annually

Location

Nevada

Job Type

Full-Time

Job Number

2026-04346

Department

DHS - AGING AND DISABILITY SERVICES DIVISION

Opening Date

10/28/2026

Closing Date

11/4/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

N/A

Max Number of Applicants

50

Salary Grade

42

Full Physical Address of Position (City, State, Zip)

Carson City, NV 89706; Las Vegas, NV 89119; Reno, NV 89521

• Description
• Benefits
• Questions
• THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*

Job Summary

The Aging and Disability Services Division (ADSD) is currently recruiting for an IT Manager 1 in Carson City, Las Vegas, or Reno, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program: Information Technology (IT). The IT Manager I lead the Field Services and Help Desk units, overseeing IT Technicians IV through the IT Technician Supervisor who manages daily assignments and workload distribution. The position ensures efficient service delivery, high-quality customer support, and adherence to agency IT standards. Responsibilities include providing strategic direction, setting priorities, approving work plans, and ensuring staff have the resources needed to meet service expectations. The incumbent will develop operational procedures; coordinates help desk and field support functions. The role also ensures compliance with security policies, changing management requirements, and IT operational guidelines. Additionally, the IT Manager I collaborates with peer managers and agency leadership on IT projects, system upgrades, and initiatives with organizational impact. Strong leadership, communication, and problem-solving skills are essential to managing a diverse technical team and maintaining reliable, customer-focused IT services. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division.

Essential Qualifications

Bachelors degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity; OR an equivalent combination of education and experience as described above.

Job Duties

Develop, maintain, and enforce operational standards in accordance with departmental and State policies to ensure operating specifications are met.

Develop physical and logical safety and security procedures for operating conditions and disaster recovery by analyzing procedures utilized at other agencies and organizations, reviewing literature on safety and security procedures, following federal/State guidelines, and consulting with subject matter experts.

Assess the effectiveness of current information systems technology resources and capacity analysis and initiate actions to reduce utilization, increase capacity, or address system replacement needs, if necessary.

Recommend or select hardware by reviewing system-generated reports, system logs, utilization reports, vendor presentations, and technical hardware manuals.

Design physical layout and installation requirements in response to the purchase of new equipment; analyze hardware technical manuals, floor space layouts, environmental requirements, and electrical requirements.

Evaluate and maintain inventory control, e.g., computer supplies, tape library, departmental equipment, and other items.

Write requests for proposals which detail proposed systems and serve as a reference document for system development, personnel, and IT management by utilizing information gathered and subsequent analysis relating to hardware, software, and personnel requirements including systems objectives, data security provisions, primary outputs, implementation plans, comprehensive cost estimates, time schedules, migration plans, and integration of multiple technologies.

Develop, examine, and evaluate contracts for purchases of materials and services.

Develop and monitor IT budgets by reviewing past expenditure patterns, current funding levels, projected personnel and equipment needs, and demands for additional services by clients/users.

Present and justify agency or division-wide IT budgets for review and approval and testify before Executive and Legislative groups as required.

Provide project management to ensure that projects are completed by the scheduled due date in accordance with project specifications and requirements and within the project budget; analyze personnel, hardware and software requirements, and all costs associated with the project; establish delivery dates, conduct periodic project reviews, provide training for project team members, supervise installation of the system, provide regular project status reports to senior management; and determine training required prior to installation.

Participate in State IT activities and policy-making activities and/or serve on various ad hoc committees and work groups as needed.

Maintain current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics.

Develop organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives.

Supervise subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action.

Resolve problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods.

Perform related duties as assigned.

Under limited supervision, incumbents perform IT managerial duties and interact with others at similar levels or external peers and higher supervisory levels for the purpose of answering questions requiring explanations or interpretations of standard procedures and solving problems involving some conflict and requiring interpretation/application of policy. Incumbents supervise a staff of IT professionals on a regular and recurring basis and IT Technicians and support staff as required. Subordinates may include IT Professional IV's or Master IT Professionals. Incumbents direct and manage IT functions within or for a department or division with direct or indirect responsibility for an annual IT operation and maintenance budget or funds on a regular and recurring basis and developmental projects' funds as required.

Incumbents plan and implement IT initiatives, where the responsibility for failure falls on the incumbent, with at least a significant level of financial risk, at least a significant level of legal or physical risk, and at least moderate positive or negative consequences to State departments and citizens. Sharply reducing or eliminating funding for these initiatives would have at least a significant negative effect on the populace the initiative is intended to serve.

Knowledge, Skills, and Abilities

Detailed knowledge of: the capabilities of various computer hardware and software products.

Working knowledge of: current computer technology and trends, including information management, communications, networking data administration, data processing, systems design, programming, operations, and controls; supervisory practices.

General knowledge of: budget preparation and control; project management; quality control.

Ability to: administer multiple projects and allocate resources to each project; communicate effectively both orally and in writing; define complex problems, select the best course of action, assess costs and present alternatives; develop and implement procedures, formulate policies, and evaluate programs; establish work performance standards, review employee performance, and take appropriate action in order to optimize productivity; manage and administer change; train, supervise, and evaluate the performance of assigned personnel.

Recruiter Contact Information: Victoria Sheehan - Torisheehan@admin.nv.gov

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.

Benefits include:

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees' Benefits Program (PEBP).

• Vacation: Accrual of three weeks of annual leave each year.

• Sick Leave: Accrual of three weeks of sick leave each year.

• Holidays: 12 paid holidays per year.

• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.

• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.

• No Nevada state income tax.

• Public Service Loan Forgiveness: Eligible due to public sector employment.

• Longevity Payments Eligibility: Employees who have received a performance rating of "standard" or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

• State Holidays The holiday schedule for State employees is established by the Legislature.

The following are legal holidays:

January 1.............................................. New Years Day

Third Monday in January.................. Martin Luther King, Jr.s Birthday

Third Monday in February................ Washington's Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255

01

Do you have any of the following?

• Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and five years of progressively responsible professional IT experience which involved project management, quality assurance, and computer operations, systems administration, network administration, database administration, or applications analysis and development. Two years of this experience must have been in a supervisory or project manager capacity.
• An equivalent combination of education and experience as described above.
• None of the above.

02

This position requires up to 25% of travel. Can you meet this requirement?

• Yes
• No

03

A valid drivers license is required at the time of appointment and as a condition of continuing employment. Can you meet this requirement?

• Yes
• No

04

Experience with overseeing workload distribution, ticket queue management, or dispatch activities is required. Can you meet this requirement?

• Yes
• No

05

Experience with coordinating help desk and field support functions in an enterprise environment is required. Can you meet this requirement?

• Yes
• No

06

Experience with developing and managing IT budgets is required. Can you meet this requirement?

• Yes
• No

07

Describe your experience developing and managing IT budgets.

08

Explain your experience assessing program or stakeholder needs and ensuring they receive effective technology solutions while balancing scope, cost, and timeline constraints.

Required Question

Employer State of Nevada (NV)

Address See Above for Agency Information

See Above for Posting Location, Nevada, 89701

Website https://nvjobs.nv.gov