IT Manager

RESPONSIBILITIES:

•           Lead the IT department, including coaching and developing staff, managing performance, and setting priorities for the team's work.

•           Write and enforce IT policies, procedures, and standards covering security, access control, change management, backup and recovery, asset management, and acceptable use.

•           Own and coordinate the CMMC Level 2 compliance program, including assessment preparation, remediation, documentation, and ongoing monitoring.

•           Create and maintain security documentation such as the System Security Plan (SSP) and the Plan of Action and Milestones (POA&M).

•           Oversee cybersecurity programs, including access reviews, patch management, endpoint protection, backup validation, and incident response.

•           Keep accurate records of hardware, software, network assets, and technical documentation.

•           Oversee help desk operations, watching service levels, ticket trends, and system performance.

•           Evaluate and recommend investments in infrastructure, security, software, and other technology.

•           Manage relationships with vendors, consultants, managed service providers, and technology partners.

•           Build and manage the IT budget, along with contracts and renewals.

•           Keep executive leadership informed about IT status, risks, project progress, and compliance efforts.

•           Partner with engineering, manufacturing, finance, and administration to improve security, infrastructure, policies, and support services on an ongoing basis.

•           Work directly with executive leadership on IT priorities, investments, and risk.

•           Identify and put in place technologies that improve business performance and operational efficiency.