IT Manager

About the role As IT Manager, you will own our IT environment end-to-end: devices, security, office networking and Wi-Fi, and compliance. This is a hands-on role for someone who likes building clean systems and being the go-to person for every technical issue in the company.

What you'll do

Run device management for Mac and Windows fleets through Apple Business Manager and JumpCloud MDM. Maintain endpoint security and respond to alerts. Own office networking and Wi-Fi which includes configuring access points, firewalls, and switches, monitoring performance, troubleshooting connectivity issues, and managing ISP and vendor relationships. Own onboarding and offboarding so access is granted by role on day one and fully revoked on exit. Track hardware assets through their full lifecycle, from procurement to secure disposal. Provide help desk support to employees and document fixes so issues don't repeat.

What you bring

3+ years in IT support or systems administration, with at least 1 year as the primary IT owner at a company. Hands-on experience with an identity provider (JumpCloud, Okta, or Entra ID) and Google Workspace administration. Experience with MDM for macOS and Windows. Hands-on experience deploying and managing business Wi-Fi and networks. A security-first mindset, including least-privilege access, MFA, and patching discipline. Clear communication with non-technical coworkers. Comfort working independently without an existing IT team.

Nice to have

SOC 2 audit experience, especially with Vanta. A degree or certification in IT, networking, or security (CompTIA, Apple, Jamf, etc.). Experience at a startup or high-growth company.