IT Operations Assistant

PALA BAND OF MISSION INDIANS

Human Resources 35008 Pala Temecula Rd PMB 50 PALA, CA 92059

POSITION DESCRIPTION

Title: IT Operations Assistant

Department/Division: Information Technology Department

FLSA:

Status: Part-Time

Supervisor: IT Director

Subordinates: None

POSITION SUMMARY:

The IT Operations Assistant provides entry-level support to the Information Technology Department. This position assists with day-to-day operational tasks, basic technical support, equipment setup, and general IT department needs. The role is designed to support IT staff by completing assigned tasks across multiple areas of technology operations and providing assistance wherever needed to ensure smooth departmental operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist IT staff with daily operational and technical tasks as assigned.
• Help set up and deploy computers, monitors, printers, and mobile devices.
• Assist with moving, installing, and organizing IT equipment throughout Tribal facilities.
• Perform basic troubleshooting of hardware, software, and connectivity issues.
• Assist with inventory tracking and organization of IT equipment and supplies.
• Help maintain the cleanliness and organization of IT workspaces, storage areas, and equipment rooms.
• Provide basic support to users under the guidance of IT staff.
• Assist with routine maintenance tasks such as device updates, equipment checks, and system setup.
• Run cables, assist with mounting equipment, and support installation projects when needed.
• Perform general administrative or operational tasks for the IT department.
• Other duties as assigned by the Director of IT or designated supervisor.

KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES:

• Basic understanding of computers, mobile devices, and common office technology.
• Willingness to learn IT systems, troubleshooting processes, and technology operations.
• Ability to follow instructions and complete assigned tasks independently.
• Strong organizational skills and attention to detail.
• Ability to lift and move equipment such as computers, monitors, and boxes.
• Good communication and teamwork skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Interest in pursuing a career in Information Technology is preferred.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.
• Basic computer knowledge and familiarity with Windows and office software.
• Valid California Driver's License.

Must be able to pass a Fingerprint-based background check of potential employees, volunteers, and contractors pursuant to Public Law 101-630 - Indian Child Protection and Family Violence Prevention Act.

Indian preference will apply.

• Must acknowledge and agree to maintain a Drug-Free workplace as a condition of employment with the Pala Band of Mission Indians. Must pass pre-employment and random drug testing during employment. A DMV printout and background check will be required.
• Indian preference will apply. The Pala Band of Mission Indians will give hiring preference to fully qualified applicants who are Pala Tribal Members. Pala Band of Mission Indians is an equal opportunity employer.

OTHER REQUIREMENTS:

All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addenda.

HOW TO APPLY

PLEASE SUBMIT A RESUME AND/OR APPLICATION TO:

Pala Band of Mission Indians

Human Resources Department - Attn: Lura Bryant

35008 Pala Temecula Road, PMB 50

Pala, CA 92059

Email: lbryant@palatribe.com