IT Operations Intern - 2027 Summer Intern

IT Operations Intern - 2027 Summer Intern

We are searching for an experienced IT Operations Intern - 2027 Summer Intern at our Connecticut office.

IT Operations Intern

Program Overview

Wilton Re's Norwalk based internship program is 10-12 weeks, fast-paced, and an exciting opportunity to gain professional experience within your field of study or career interest. Interns will be part of an accelerated learning experience, to challenge skills learned in the classroom and develop new skills while working on active Wilton Re projects. In addition, interns will connect to our company culture through community outreach projects and be able to develop their professional skills and business acumen through frequent exposure to senior leadership, unique projects, and a network of mentors and fellow interns.

Responsibilities

Inventory and document IT processes, workflows, and operational procedures

Support documentation of critical business processes and technology dependencies

Help organize SharePoint and Teams content repositories

Document workflow owners, dependencies, support contacts, and business purpose

Assist with automation governance reporting

Assist with Power BI dashboard maintenance

Build reports related to:

SDMT capacity utilization

Sprint metrics

Ticket trends

Project status reporting

Operational KPIs

Analyze historical service desk data for trends and improvement opportunities

Assist with project work related to Identity Access Management and Security Groups.

Research AI productivity tools and governance practices

Assist with AI governance documentation

Help evaluate opportunities for SDMT operational efficiencies

What We Look for in a Candidate

Rising junior or senior

Attending a 4-year university, pursuing a bachelors level degree

Ability to work full time beginning of June to mid-August

Authorization to work in the U.S.

Adaptable and positive attitude

Strong communication skills

Continuous growth mindset

Collaborative and innovative

What You Can Expect at Wilton Re

Meaningful project-based work

Community service opportunities

Networking with senior leaders

Working with an assigned mentor

Competitive pay

Professional development sessions

Location

Norwalk, CT

Hybrid format with 3 days in-person and 2 days from home

Base salary/hourly rate range for this position in Connecticut is between $20.00 and $30.00 an hour. Please note that specific compensation decisions are based upon a variety of job-related factors as permitted by law, including geographic location, credentials, skills, education, training, and experience.

Wilton Re strives to attract, develop, and retain a diverse workforce. We are committed to providing an inclusive and accessible work environment where all associates feel valued, respected, and supported. Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current associates, without discrimination. A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential.