IT Operations Support Senior Associate

Job Title: (IT Operations Support Senior Associate)
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description
This is an Information Technology Operations based role that supports the Louisville Assembly Plant – home of the Fathom. Louisville prides itself on being a leader in vehicle technology. This is an outstanding opportunity to be a member of the plant’s Site IT team and to assist in redefining and reimagining how Site IT lends support to the manufacturing team. As a member of Site IT you will be hands-on in helping the plant produce Built *** Tough vehicles. As part of the job responsibilities, you will be engaged to support a broad range of *** IT infrastructure and application services in use daily to produce our high-quality vehicles. You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g., IIOT, software-defined networks, next-generation error proofing, digital solutions, and various mobility solutions) along with supporting the legacy manufacturing systems within the facility. The successful candidate will work with global teams for technical troubleshooting, data analysis, and problem resolution of plant floor applications and infrastructure; as well as leading various efforts to ensure all supported applications meet ***’s productivity goals. You will also interface daily with all plant business operations, from assembly and industrial controls to quality and finance. This position provides an excellent opportunity to expand your IT skillset while becoming proficient in manufacturing operations at *** Motor Company. Job Requirements: • A 2-year or higher college degree • An eagerness to learn, embrace, and practice within defined *** IT Operations • A strong desire to learn manufacturing and business practices from a *** IT perspective • A broad business and manufacturing mindset • An understanding of computer-based tools, computing infrastructure, and an interest in processes that support manufacturing operations • A willingness to work in a high-pressure production environment • An utmost commitment to support a 24x7 operation • A willingness to learn, adapt, and embrace new technologies • A willingness to get hot, cold, and dirty in a semi-tempered plant floor environment The successful candidate should have the following qualifications: • Strong written and verbal communication skills • Ability to multi-task; manage multiple tasks/projects • The ability to efficiently adjust communications effectively across all audience levels of varying competencies and diversities (line operator, supervisor, engineer, area management, plant management, business vendors, and globally distributed & cross functional IT support teams) • A motivated self-starter who can take initiative in identifying, investigating, and solving problems without supervision • The candidate must be reliable, dependable, and punctual • Able to safely lift 50 lbs without assistance and be able to walk 1-2 miles per shift

Skills Required:
IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support

Skills Preferred:
N/A

Experience Required:
The successful candidate will have or be willing to quickly learn the following: • Microsoft Windows and Linux server administration experience • Cisco routers and switches experience, including basic staging, troubleshooting and cabling • Cisco software-defined architecture (SDA) troubleshooting and implementation experience • Microsoft SharePoint, Azure / InTune, and Active Directory / ADFS experience • VMWare vSphere experience • Microsoft Windows client OS experience • Microsoft Office365 experience • Apple iOS, iPhones, iPads experience • Android device experience • Computer, printer, handheld terminal, monitor, and other peripheral support experience

Experience Preferred:
Desired, but not required; qualifications, degrees, experiences Plant floor manufacturing experience • Plant floor automation (Rockwell Control systems, PLCs, etc) • PowerShell scripting • 4-year undergraduate degree

Education Required:
High School Diploma / GED

Education Preferred:
Bachelor's Degree


Location: (Louisville,KY)
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
 
Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
 
SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots 
• Crain’s Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan