IT Process Analyst Senior or Lead

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As an IT process analyst senior or lead on the IT Financial Planning and Analysis team within IT Control, you'll be a vital part of supporting technology business management efforts related to usage-based costing and forecasting. In this role, you'll use your technical and business analysis skills to evaluate processes, strengthen reporting, and improve the way data and tools are used to support business decisions. Utilizing your ability to collaborate and build relationships, you'll work with IT and Finance partners at multiple levels to align priorities, identify process improvement opportunities, and drive adoption of new or enhanced processes. Additionally, you'll analyze data and trends, develop recommendations, and help implement solutions that improve efficiency and provide meaningful insights into technology costs and forecasting. This is a remote position for US-based work only.

Minimum qualifications

• Minimum of 6 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.
• {OR} Associate's degree or higher in a Business or Technical discipline (e.g., Computer Science, Software Engineering, Math) and a minimum of 5 years of related work experience in technical infrastructure, IT process design/process improvement, IT project management positions, IT vendor management, IT compliance/controls, or IT support operations.

Preferred skills

• Experience leading or supporting process improvement efforts, including planning, requirements gathering, testing, and communication
• Experience designing, coordinating, and delivering customer communications and training
• Ability to promote adoption of financial reporting through resources and actionable business insights
• Experience partnering with Finance and Technology customers to prioritize and implement model, process, and reporting enhancements
• Experience creating and maintaining process designs, data model guidance, tool best practices, and other team documentation

Compensation

• $89,000-$119,000/year
• Gainshare annual cash incentive payment up to 30% (depending on position level) of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
• Onsite gym & healthcare at large locations

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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