IT Project Manager

IT Project Manager

About the Role

Enterprise Electrical is seeking an experienced IT Project Manager to lead complex technology initiatives and establish scalable project management processes for a growing internal IT organization. This role is responsible for delivering enterprise system implementations, infrastructure initiatives, software deployments, integrations, reporting projects, and technology migrations from project intake through final closeout.

Working closely with IT leadership, business stakeholders, managed service providers (MSPs), and third-party vendors, the IT Project Manager translates business objectives into actionable project plans, requirements, schedules, budgets, and success metrics. This position combines project leadership, business analysis, portfolio management, vendor coordination, and change management to ensure successful technology adoption across both office and field environments.

Key Responsibilities

Project Leadership & Delivery

• Lead complex IT projects through initiation, planning, execution, deployment, stabilization, and project closeout.
• Develop business cases, project charters, schedules, budgets, resource plans, communication plans, and project success criteria.
• Manage project scope, schedule, budget, quality, risks, issues, dependencies, and stakeholder expectations.
• Coordinate multiple concurrent projects while balancing organizational priorities and resource capacity.
• Forecast project impacts, identify delivery challenges, and communicate recommendations and mitigation strategies.

Portfolio & Governance Management

• Establish and maintain scalable project governance processes, project intake procedures, templates, stage reviews, and decision-making frameworks.
• Develop and maintain a consolidated project portfolio view of active and proposed initiatives.
• Track milestones, project health, resource utilization, budgets, risks, dependencies, and strategic priorities.
• Provide project portfolio reporting and recommendations to leadership for prioritization and investment decisions.
• Continuously improve project management standards, documentation, and delivery methodologies.

Business Analysis & Requirements Gathering

• Facilitate requirements discovery sessions with business stakeholders and department leaders.
• Develop Business Requirements Documents (BRDs), functional specifications, process maps, workflows, and acceptance criteria.
• Analyze business processes and identify opportunities for technology improvements and operational efficiencies.
• Translate business needs into actionable technical requirements for implementation teams and vendors.
• Clarify assumptions, challenge incomplete requirements, and ensure deliverables align with business objectives.

Vendor & MSP Management

• Manage implementation vendors and managed service providers throughout project lifecycles.
• Review and coordinate Statements of Work (SOWs), project milestones, deliverables, change requests, and implementation schedules.
• Monitor vendor performance and ensure accountability for project commitments.
• Coordinate project dependencies involving vendors, third-party systems, and service partners.
• Validate project deliverables and document formal acceptance of completed work.

Change Management & User Adoption

• Lead organizational change management initiatives supporting technology implementations.
• Coordinate stakeholder communications, training activities, and user adoption strategies.
• Develop communication plans that support both office personnel and field operations.
• Ensure operational continuity during implementations, migrations, upgrades, and system transitions.
• Facilitate user acceptance testing (UAT), defect management, deployment readiness reviews, and post-implementation support transitions.

Project Controls & Risk Management

• Apply project governance and change control processes.
• Evaluate schedule, budget, scope, resource, and operational impacts of proposed changes.
• Identify project risks, develop mitigation plans, and escalate issues when appropriate.
• Coordinate rollback planning, deployment readiness, cutover activities, and transition planning.
• Maintain comprehensive project documentation, decision logs, ownership records, and project archives.

Continuous Improvement

• Facilitate post-project lessons learned sessions.
• Identify opportunities to improve project delivery, governance, documentation, and stakeholder engagement.
• Coach team members and stakeholders on project management best practices.
• Support development of a scalable project management framework for future organizational growth.
• Perform additional duties as assigned in support of business and departmental objectives.

Required Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management, or a related field preferred.
• Equivalent combinations of education, technical experience, and demonstrated project leadership may be considered.

Experience

• Minimum of three (3) years managing technology projects, including enterprise implementations, migrations, infrastructure programs, or business systems deployments.
• Experience leading multiple concurrent projects with significant responsibility for scope, schedule, budget, and resources.
• Demonstrated experience establishing project governance processes, intake procedures, PMO functions, or project management standards.
• Experience gathering business requirements and developing BRDs, functional documentation, process maps, and acceptance criteria.
• Experience managing implementation vendors and MSP relationships, including SOW management, deliverable tracking, and performance accountability.
• Experience leading organizational change management, user adoption, training coordination, and stakeholder engagement initiatives.
• Experience supporting construction, electrical contracting, field services, manufacturing, or distributed workforce organizations preferred.

Knowledge, Skills & Abilities

• Expert knowledge of project lifecycle management, program delivery, portfolio management, governance, risk management, and budget tracking.
• Strong understanding of Agile, Waterfall, and Hybrid project delivery methodologies.
• Advanced requirements gathering, process mapping, business analysis, and documentation skills.
• Technical fluency across enterprise applications, cloud solutions, infrastructure services, integrations, reporting platforms, and business systems.
• Strong vendor management and contract coordination capabilities.
• Ability to translate technical concepts for non-technical stakeholders and business requirements for technical teams.
• Exceptional facilitation, negotiation, conflict resolution, and stakeholder management skills.
• Strong leadership and influence skills without direct authority.
• Advanced organizational, analytical, communication, and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced, growth-oriented environment.
• Proficiency with project scheduling, collaboration, reporting, and documentation tools.
• Ability to maintain confidentiality and protect sensitive business information.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Agile certifications (Certified Scrum Master, PMI-ACP, SAFe, or equivalent).
• ITIL or IT Service Management certifications.
• Prosci or other Change Management certifications.
• Experience implementing PMO frameworks and project governance programs.
• Experience with enterprise software implementations and systems integrations.
• Experience supporting construction, electrical contracting, field services, or other operational organizations with distributed workforces.
• Familiarity with Microsoft 365, collaboration tools, project portfolio management software, workflow automation platforms, and reporting solutions.

Leadership & Team Collaboration

• Lead cross-functional project teams consisting of business stakeholders, technical resources, vendors, and MSP personnel.
• Partner with executives, department leaders, and project sponsors to align technology initiatives with business objectives.
• Provide functional leadership and project direction without direct supervisory authority.
• Coordinate responsibilities across internal teams, vendors, consultants, and implementation partners.
• Mentor team members on project management methodologies, documentation standards, and delivery practices.
• Facilitate executive updates, project steering meetings, and stakeholder reviews.
• Direct reports are not assumed and will be determined by organizational needs.

Work Environment

Work Environment

• Primarily office-based with regular interaction across departments, technical teams, vendors, and business stakeholders.
• Frequent collaboration with field operations and construction project personnel.
• Periodic travel to company locations, jobsites, and operational facilities may be required.
• Work environments may include active construction sites requiring adherence to safety standards and PPE requirements.
• Site visits may involve exposure to noise, dust, weather conditions, and uneven terrain.

Physical Requirements

• Prolonged periods of computer and workstation use.
• Frequent participation in meetings, presentations, and stakeholder communications.
• Ability to travel between company locations and project sites as needed.
• Ability to walk, stand, and navigate office, warehouse, and construction environments.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Schedule & Travel

• Full-time position.
• Typically operates during standard weekday business hours.
• Flexibility may be required to support implementations, migrations, vendor schedules, maintenance events, and critical project milestones.
• Occasional evening, weekend, or extended-hour work may be required.
• Travel requirements vary based on project assignments and business needs.

Equipment & Technology

• Desktop and laptop computers.
• Multiple monitors and video conferencing equipment.
• Microsoft 365 productivity and collaboration tools.
• Project and portfolio management platforms.
• Business process mapping and diagramming applications.
• Reporting and analytics tools.
• Document management and repository systems.
• Virtual meeting and communication platforms.
• Standard office equipment.
• Personal protective equipment (PPE) required during project site visits.

What We Value

At Enterprise Electrical, we are committed to:

• Safety First, Safety Always
• Committed to Excellence
• Plan It, Do It, Own It
• Learn It, Know It, Teach It
• One Team, One Goal
• Positive Attitude Required

Our Core Purpose: Building Relationships to Enrich Lives

Apply Today

If you are passionate about leading technology initiatives, improving business processes, and delivering complex projects that create measurable impact, we encourage you to apply for the IT Project Manager position at Enterprise Electrical. This role offers the opportunity to build and shape project management practices, partner with business and technology leaders, and drive successful technology transformations that support the company's continued growth and operational excellence.