IT Project Manager

About the Role:

We are seeking a technically proficient IT Project Manager to coordinate information technology initiatives, enterprise system integrations, business reporting solutions, and operational technology improvements. This is a full-time, on-site opportunity in Northeast Ohio. The IT Project Manager will work closely with technology leadership and business stakeholders to oversee software implementations, improve data accessibility, automate processes, and support IT systems across manufacturing, warehousing, ecommerce, and distribution operations. The ideal candidate has experience managing IT projects while remaining actively involved in SQL reporting, scripting, business intelligence, and technical troubleshooting.

Responsibilities:

• Plan, coordinate, and execute IT projects involving software applications, database systems, business intelligence, reporting automation, and enterprise technology improvements.
• Partner with department leaders and technical stakeholders to identify business requirements, define IT project objectives, establish priorities, and develop implementation strategies.
• Manage project schedules, milestones, timelines, dependencies, and deliverables while maintaining clear communication regarding progress, risks, and technical challenges.
• Support the implementation, integration, maintenance, and optimization of ERP platforms, warehouse management systems, ecommerce applications, and other business software.
• Develop and maintain SQL queries, reporting scripts, automated data workflows, and business intelligence dashboards to improve operational visibility.
• Work with APIs, relational databases, and software integrations to facilitate accurate data exchange between internal applications and third-party systems.
• Evaluate existing IT workflows, identify inefficiencies, and implement technology solutions that reduce manual processes, improve accuracy, and support business scalability.
• Troubleshoot reporting applications, system connectivity issues, data discrepancies, and technical problems while coordinating resolutions with internal teams and software vendors.
• Utilize AI-assisted development and analysis tools to improve technical documentation, coding efficiency, reporting capabilities, and IT project execution.
• Maintain IT project documentation, technical specifications, system integration records, and implementation procedures while supporting ongoing technology improvements.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field, or equivalent professional experience.
• 2 to 3 years of experience in IT project management, IT project coordination, technical operations, systems analysis, application development, or a related technology role.
• Strong knowledge of SQL, database querying, data analysis, and reporting processes.
• Experience with Python or another scripting language used for process automation, data management, or software integrations.
• Familiarity with business intelligence platforms such as Power BI, Tableau, Looker, or similar reporting technologies.
• Understanding of REST APIs, relational databases, enterprise applications, and system integration methodologies.
• Experience coordinating technical projects, managing implementation timelines, tracking deliverables, and working with multiple business stakeholders.
• Familiarity with AI-assisted tools for software development, reporting, technical problem-solving, and documentation.
• Strong technical troubleshooting, organizational, analytical, and problem-solving skills.
• Excellent communication skills with the ability to explain technical concepts, manage competing priorities, and collaborate effectively across departments.

Desired Qualifications:

• Experience in manufacturing, logistics, ecommerce, warehousing, distribution, or fulfillment technology environments.
• Knowledge of ERP systems, warehouse management software, inventory platforms, and supply chain applications.
• Experience with cloud-based databases or analytics platforms such as Google BigQuery, Azure, or AWS.
• Familiarity with Shopify, WooCommerce, ecommerce integrations, and order management systems.
• Knowledge of Agile project management, Scrum, Jira, Microsoft Project, or related project tracking applications.
• Experience with workflow automation, low-code development, application integration, or IT process improvement initiatives.