IT - SCDHHS - Systems Analyst - Consultant

Title: Systems Analyst - Consultant
Location: South Carolina. Fully onsite for the first 30–90 days, with the possibility of transitioning to a hybrid schedule of 3 days onsite and 2 days remote. Candidates must live in South Carolina or relocate there at their own expense before starting.
Educational Qualification: Bachelor’s degree in a technical, business, or healthcare field. At least 7 years of equivalent experience in systems analysis, computer systems development or modification, or a combination of these may substitute for the degree.
Position Type: Contract, 12 months with possible extension
Interview Process: One virtual interview

Must Have Skills

• 5 years of Medicaid or healthcare experience, including familiarity with Medicaid claims and provider operations.
• Proficiency in COBOL programming.
• 5 years of experience operating healthcare payer mainframe systems as a technical analyst or in a related role.
• At least 3 years of experience with electronic data interchange (EDI) transactions, including managing companion guides.
• Operational experience with a Medicaid eligibility or enrollment information system.
• Understanding of Medicaid Management Information System (MMIS) mainframe capabilities and complexities.
• Experience with MVS COBOL, JCL, IDMS/NETWORK, CA-ADS, ChangeMan, and SAS.

Desired Skills

• Subject matter expertise in MMIS operations.
• Proficiency with data analysis tools and techniques, including SAS, Excel, data visualization tools, and statistical analysis software.
• Ability to write clear, concise status reports and technical or operational reports.
• Ability to work independently and learn with minimal guidance.
• Ability to troubleshoot issues by reviewing job schedules and logs.
• Experience working on cross-functional teams and communicating technical instructions and requests clearly to business stakeholders, technical teams, and vendors.

Job Responsibilities

• Support MMIS operations, reporting, analytics, and testing under the general supervision of the Bureau Chief of Business Systems Management.
• Serve as a liaison between business programs and IT. Translate business needs into system requirements and technical requests.
• Develop, retrieve, and distribute reports and datasets to internal and external stakeholders for monitoring, reconciliation, and operational processing.
• Support the legacy MMIS and its subsystems. Respond to stakeholder inquiries, track vendor requests, coordinate with business and technical teams, and escalate recurring issues to program management as needed.
• Serve as a subject matter expert on MMIS content, processes, and procedures. Analyze, design, and test complex system changes to meet user needs.
• Review and verify quality assurance and user acceptance test results. Document issues and defects for triage and resolution.
• Identify risks, issues, and action items early and work with stakeholders to develop solutions.
• Coordinate with vendors, state and federal agencies, healthcare providers, and other stakeholders.
• Collaborate with MMIS vendors throughout the software development life cycle (SDLC), including support for SCDHHS code library changes to COBOL and JCL programs.
• Follow standard SDLC processes and contribute to ongoing process improvement.