IT - SCDOR - Network Engineer - Consultant
Location: Columbia, SC (Hybrid – 3 Days Onsite, 2 Days Remote per Week). Candidate must be a current South Carolina resident. No relocation allowed.
Educational Qualification: Bachelor's degree in Information Technology Systems, Computer Science, or a related field. VCP certification required.
Position Type: Contract – 12 Months (Possibility of Extension: Yes)
Interview Process: 1–2 Rounds (Onsite Interviews Only)
Must Have Skills:
- 13+ years of overall IT experience.
- 3+ years of government experience (Federal, State, or Local).
- VMware Certified Professional (VCP) certification with 5+ years of VMware experience.
- 8+ years of experience supporting enterprise environments, including SAN and VMware infrastructure.
- 8+ years of VMware ESX administration experience.
- Expertise in VMware solution design, implementation, administration, and troubleshooting.
- Experience in capacity planning, technical analysis, and infrastructure optimization.
- Strong knowledge of server infrastructure, virtualization, network security, and system monitoring.
- Experience troubleshooting hardware, software, and enterprise infrastructure issues.
Desired Skills:
- Experience with NIST, PCI, and IRS Publication 1075 compliance environments.
- Proficiency in PowerShell scripting and automation.
- Experience with IT change management processes.
- Hands-on knowledge of network and server operating systems.
- Understanding of network hardware, protocols, and internet standards, including TCP/IP, DNS, and DHCP.
- Advanced knowledge of Windows Server 2012, 2016, and 2019.
- Knowledge of disaster recovery, failover solutions, and infrastructure security.
- Familiarity with encryption, network automation, and enterprise networking environments.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Excellent written, verbal, interpersonal, and customer service skills.
- Ability to prioritize multiple tasks in high-pressure environments.
- Self-motivated, detail-oriented, and collaborative team player.
Job Responsibilities:
- Design, implement, administer, and support enterprise VMware solutions for the South Carolina Department of Revenue (SCDOR).
- Collaborate with application and infrastructure teams to gather technical requirements and deliver scalable solutions.
- Develop and maintain technical documentation covering system architecture, deployment configurations, and support procedures.
- Monitor, maintain, troubleshoot, and optimize VMware, SAN, server, and network infrastructure.
- Ensure the stability, availability, security, and integrity of enterprise systems and server services.
- Perform VMware ESX administration, system configuration, performance tuning, and capacity planning.
- Support disaster recovery planning, failover scenarios, and business continuity initiatives.
- Install, configure, test, upgrade, and maintain system hardware, software, and enterprise applications.
- Diagnose and resolve infrastructure-related issues, escalating complex problems to appropriate technical teams or vendors.
- Research and recommend technical solutions aligned with organizational infrastructure and security strategies.
- Implement temporary workarounds and permanent resolutions for system and network issues.
- Follow organizational information security standards, policies, and best practices.
- Identify and implement process improvements to enhance operational efficiency and system reliability.
- Manage incidents, service requests, and technical issues within established service-level agreements (SLAs).
- Maintain accurate helpdesk records and provide timely updates to stakeholders regarding incident resolution.
- Communicate effectively with technical teams, management, and Director-level stakeholders.
- Collaborate with cross-functional teams to resolve complex technical challenges and share technical knowledge.
- Provide feedback on infrastructure products, enhancements, and emerging technologies.
- Participate in a shared 24/7 on-call rotation to support critical infrastructure operations.
- Perform additional technical assignments and special projects as required.