Job Description
Title: IT Service Management Specialist
Duration: Direct Hire
Location: New York, NY 10001
Position: Onsite
Work Hours: This position is a 3-day work week, consecutive days, 7: 30a.M. Until 8: 00 p.M. And includes weekends and holidays. The days worked rotate on a predetermined schedule.(4 weeks Mon thru Wed then 4 weeks Thu thru Sat.)
Job Description:
- The Client has a vacancy for a Job Administration/Production Control Technician reporting to the night Shift Supervisor.
- This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system.
- The jobs being run executed on either a z/OS mainframe, UNIX, or PeopleSoft server.
- The position preferably requires knowledge of tools and utilities that run under z/OS, PeopleSoft, and/ or UNIX.
- The technician must be able to respond quickly to job failures by determining the general cause of the problem and contacting the appropriate on-call staff member for remediation.
- The candidate will also be required to occasionally migrate software to the production and/or test environments.
- Other duties included documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.
Experience:
- 3 - 5 years of related scheduling experience with a Windows-based scheduling system.
- 5 years' experience escalating and documenting critical job failures and schedule problems.
- 5 years of experience with hands-on work with executing and performing preliminary troubleshooting activities involving: scheduler, batch processes, and cycle flows.
Minimum Qual Requirements
- A baccalaureate degree from accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
- A baccalaureate degree from accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations
Preferred Skills:
- Extensive experience working in Production Control with mainframe or mid-range computer Familiarity with establishing job dependencies
- Experience troubleshooting JCL errors, using GDGs, and utilities such as File-AID and IDCAMS Knowledge of CA Workload Automation DE or similar enterprise scheduling package
- Knowledge of z/OS JCL and TSO/ISPF
- Experience with mainframe compile, link, and bind procedures
- Familiarity with file transfer protocols such as FTPS and/or Connect: Direct
- Excellent communication (oral and written), interpersonal, organizational, and analytical skills. Strong understanding of standard SDLC methodologies
- Knowledge of IMS, D82 Knowledge of UNIX
- Knowledge of PUTTY, WinSCP
- Familiarity with Rational Tools (ClearQuest and ClearCase) Familiarity with MS-Word and Excel
- Knowledge of PeopleSoft People Tools (Process Monitor)
Numbers & Facts
| Location | New York, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $77,000 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
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