Information Technology & Information Systemsunmatched
Manufacturingunmatched
Microsoft Active Directoryunmatched
Organizational Skillsunmatched
Printingunmatched
ServiceNowunmatched
Time Managementunmatched
VPN (Virtual Private Network)unmatched
Video Chatunmatched
Videoconferencingunmatched
Web Browsersunmatched
Wireless Communicationsunmatched
Description
Our Client, an EV Manufacturing company, is looking for an IT Specialist for their Irvine, CA location.
Requirements:
Wired/Wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
Support Experience with Office365, all major browsers, 3rd party popular applications, encryption software, anti-virus solutions, Virtual Desktop Infrastructure (VDIs), DNS, DHCP, Active Directory, file and printing services, and shared drives
Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
Ability to coordinate and communicate at all levels within the organization
Business Stakeholders, Vendors, Suppliers, Sr Managers, and C-Level Execs
Tech Savvy
Ability and passion for learning new technology and tools
Passion for Customer Support
A drive to help end-users get what they need to do their jobs the best they can.
A sense of satisfaction from assisting end-users in getting what they need on time
The ability to analyze support requests and prioritize them based on impact
The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
Ability to articulate technical solutions to non-technical users in simple and easy to understand terms
Self-motivating, requires little supervision and can hit the ground running.
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
Numbers & Facts
Location
Irvine, CA
Industry
Management Consulting Services
Salary
$33.18–$43.88 Per Hour
Company Size
2,000 to 2,499 employees
Year Founded
2000
Website
https://www.iconma.com/
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.